At a Glance
- Tasks: Support social workers and young people with essential administrative tasks.
- Company: Agilisys, a leader in digital transformation for public services.
- Benefits: Permanent role with flexible hours and opportunities for growth.
- Why this job: Make a real difference in children's lives while developing your skills.
- Qualifications: Experience in administration or a keen interest in administrative roles.
- Other info: Join a passionate team dedicated to improving public services.
The predicted salary is between 30000 - 42000 £ per year.
Title:Customer Services and Business Support, Children’s Social Care
Location:North Somerset, United Kingdom
Division:Managed Services
Reports to:Team Manager
Are you ready to drive digital transformation and innovation within a dynamic organization focused on delivering exceptional public services?
Do you have a passion for helping clients harness the power of technology to solve complex challenges and improve experiences?
Do you want to have the opportunity to make a significant contribution to the ICT Development Strategy that includes the implementation and development of all Voice and Data infrastructure and systems for Agilisys clients?
If so, we would love to hear from you!
ABOUT US
Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organisations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data.
OUR VALUES
Partnership:we become one team and family with organisations, helping them to navigate change and stay agile.
Integrity:our people really care, going beyond the brief to make change happen for organisations and citizens.
Innovation:we bring together the right technologies and services to design solutions that work.
Passion:we are passionate about – and dedicated to – public services and improving people’s lives.
THE ROLE
Key responsibilities
Business Support is a vital role within Agilisys, and this role will ensure the stability, integrity, and efficient operation of our clients\’ administration environments.
Opportunity
37 hours per week, Monday – Friday
Permanent Role
We have an exciting opportunity to work within the Youth Justice Service, Children’s Social Care Business Support Team. We are looking for candidates who have an administration background/experience or an interest in progressing into an administrative role.
You will be required to support a range of services as part of a wider team delivering administrative support to teams of Social Workers and young people in North Somerset.
The role involves but is not limited to:
- Reception Cover
- Minute Taking (Training given)
- Diary Management
- Data inputting
- Application processing
- Handling and resolving queries
- Collation and presentation of conference reports
- Liaising with customers internally and externally
- Finance
- Variety of administrative tasks
- Updating of the LCS (Children’s Social Care/YJS) system
You will be required to work flexibly to support various general administrative tasks across the team. You will require a sound knowledge of Microsoft Office, primarily Outlook, Excel, and Word, and excellent keyboard skills. You will have good communication skills, a good eye for detail, confidentiality, flexibility, and a positive attitude is essential.
Note:This is not a Local Authority post, and applicants will need to satisfy themselves regarding this.
ABOUT YOU
The ideal candidate will have a track-record in delivering results while embracing change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.
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Business Support CSC (NSC) employer: Agilisys
Contact Detail:
Agilisys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support CSC (NSC)
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand Agilisys' mission and values, and think about how your skills align with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team at Agilisys.
We think you need these skills to ace Business Support CSC (NSC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight any admin experience or relevant tech skills, as we love seeing how you can contribute to our mission!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about public services and how you can help drive digital transformation. Be genuine and let your personality shine through!
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure to demonstrate your excellent communication skills in your application. We want to see how you can effectively handle queries and collaborate with others.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Agilisys
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Business Support role. Familiarise yourself with tasks like minute taking, diary management, and data inputting. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Tech Skills
Since the role involves using Microsoft Office, especially Outlook, Excel, and Word, be prepared to discuss your proficiency with these tools. You might even want to mention specific examples of how you've used them in past roles or projects to solve problems or improve efficiency.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle queries. Think of scenarios where you've had to manage multiple tasks or resolve conflicts, and be ready to explain how you approached those situations. This will highlight your stakeholder management experience.
✨Emphasise Your Passion for Public Services
Agilisys values passion for public services, so be sure to express why you care about making a difference in this sector. Share any relevant experiences or motivations that drive you to contribute positively to the community, as this aligns with their mission and values.