At a Glance
- Tasks: Lead a team in managing credit control and resolving customer issues.
- Company: Established employer in Bury St Edmunds with a strong reputation.
- Benefits: Competitive salary, supportive work environment, and career development opportunities.
- Other info: Join a dynamic team focused on compliance and continuous improvement.
- Why this job: Make a real impact by improving processes and building strong relationships.
- Qualifications: Experience in credit control and team leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Agilis Search are proud to be supporting an established and well known employer based in Bury St Edmunds with the recruitment of a Credit Control Supervisor. Managing a small team of long standing credit controllers, this is a mix of hands on and team leader responsibilities.
As a Credit Control Supervisor, you will be at the forefront of managing escalated issues, negotiating resolutions, and overseeing the setup of new customer accounts. Your role will be crucial in monitoring customer credit limits, sending monthly debt letters, and initiating legal proceedings when necessary. You will also handle ROT claims, accounts in liquidation, and bad debts, ensuring the company’s interests are protected at all times.
In addition to these responsibilities, you will be instrumental in building strong relationships with both internal and external stakeholders, identifying and implementing process improvements, and ensuring accurate month-end reporting and annual audit records. Your leadership will be key in fostering a compliant and safe working environment, adhering to Health Safety policies, and ensuring GDPR requirements are met.
You will provide guidance and support to your team, responding to day-to-day queries, authorising holiday requests, and coaching team members with constructive feedback. Your ability to delegate tasks fairly and evaluate performance using the Company PDR process will be essential in maintaining a motivated team.
Credit Control Supervisor in Suffolk employer: Agilis Search
Agilis Search is an exceptional employer located in Bury St Edmunds, offering a dynamic work culture that prioritises employee growth and development. As a Credit Control Supervisor, you will benefit from a supportive environment that encourages collaboration and innovation, alongside competitive remuneration and comprehensive benefits. The company values its employees, providing opportunities for professional advancement while fostering strong relationships within a close-knit team.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Supervisor in Suffolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on that perfect Credit Control Supervisor role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to credit control and team management. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how you handle escalated issues.
✨Tip Number 3
Showcase your leadership skills! When you get the chance, highlight your experience in coaching and supporting teams. Employers love to see candidates who can foster a compliant and safe working environment while driving process improvements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who can help us maintain strong relationships with stakeholders and manage customer accounts effectively.
We think you need these skills to ace Credit Control Supervisor in Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Credit Control Supervisor role. Highlight your leadership experience and any relevant achievements in credit control to grab our attention!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've managed teams and resolved escalated issues in the past.
Showcase Your Communication Skills:As a Credit Control Supervisor, strong communication is key. In your application, demonstrate your ability to build relationships and negotiate effectively. We want to see how you can connect with both internal and external stakeholders!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Agilis Search
✨Know Your Numbers
As a Credit Control Supervisor, you'll need to be comfortable with financial data. Brush up on key metrics related to credit control, such as DSO (Days Sales Outstanding) and credit limits. Being able to discuss these confidently will show your expertise and readiness for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you resolved conflicts, motivated your team, or implemented process improvements. This will demonstrate your capability to manage and inspire your future team.
✨Understand the Company’s Values
Research the company’s culture and values before the interview. Be ready to explain how your personal values align with theirs, especially regarding compliance and customer relationships. This shows that you're not just looking for any job, but that you genuinely want to contribute to their mission.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like handling escalated issues or negotiating resolutions. Practice your responses to these scenarios, focusing on your thought process and decision-making skills. This will help you articulate your approach during the interview.
