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- Tasks: Provide 1st line IT support and troubleshoot tech issues.
- Company: Forward-thinking organisation in Bury St Edmunds with a supportive culture.
- Benefits: Structured training, hands-on experience, and mentorship from IT pros.
- Why this job: Kickstart your IT career and grow with real-world challenges.
- Qualifications: Degree in IT or related field; passion for technology is key.
- Other info: Clear progression opportunities and a collaborative working environment.
The predicted salary is between 25000 - 32000 £ per year.
Are you an IT Graduate ready to take your first step into the world of technology? We're working with a forward-thinking organisation in Bury St Edmunds who is looking for a motivated IT Graduate to join their team. This is an excellent opportunity to build a career in IT Support and Infrastructure, gaining hands-on experience while learning from experienced professionals.
If you're curious, proactive, and eager to develop your skills, this role will give you the foundation you need to grow. You'll join a supportive IT team where you'll be exposed to a wide range of technologies and real-world challenges. From day one, you'll be learning, contributing, and developing your technical and professional skills. This role is ideal for someone who wants to progress into areas such as Infrastructure Engineering, Systems Administration, or Cloud Technologies over time.
What You'll Be Doing- Providing 1st line IT support to internal users
- Troubleshooting hardware, software, and basic network issues
- Supporting users with systems such as Microsoft 365 and Windows environments
- Assisting with user account management (e.g. Active Directory)
- Setting up laptops, desktops, and mobile devices
- Logging and tracking support tickets, ensuring timely resolution
- Learning from senior team members and getting involved in projects
- Supporting system upgrades, maintenance, and improvements
- A degree in IT, Computer Science, or a related field (or equivalent experience)
- A genuine passion for technology and a desire to build a career in IT
- Basic understanding of IT concepts (e.g. networking, operating systems, hardware)
- Strong problem-solving skills and a willingness to learn
- Good communication skills and a friendly, approachable manner
- A proactive attitude and strong work ethic
- Exposure to Windows OS, Microsoft 365, or Active Directory
- Basic networking knowledge (IP, DNS, DHCP)
- Any internships, placements, or personal IT projects
- Structured training and ongoing development
- Hands-on experience across IT Support and Infrastructure
- Mentorship from experienced IT professionals
- Clear progression opportunities within the business
- A supportive and collaborative working environment
If you're looking for a role where you can learn, grow, and build a long-term future in IT, we'd love to hear from you.
IT Graduate in Bury St Edmunds employer: Agilis Search
Contact Detail:
Agilis Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Graduate in Bury St Edmunds
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at university. Let them know you're on the hunt for an IT role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research common IT support questions and practice your answers. We recommend doing mock interviews with friends or family to build your confidence and get comfortable talking about your skills.
✨Tip Number 3
Show off your passion for tech! Whether it's through personal projects, blogs, or even social media, let potential employers see your enthusiasm. This can really set you apart from other candidates.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Graduate in Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Graduate role. Highlight any relevant projects or coursework that show your passion for technology and problem-solving.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this opportunity. Share your enthusiasm for IT and how you see yourself growing in the field. A personal touch goes a long way!
Show Off Your Soft Skills: Don’t forget to mention your communication skills and proactive attitude. We’re looking for someone who’s not just technically savvy but also friendly and approachable, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Agilis Search
✨Know Your Tech Basics
Brush up on your understanding of IT concepts like networking, operating systems, and hardware. Being able to discuss these topics confidently will show your genuine passion for technology and readiness to learn.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past, whether through internships, personal projects, or coursework. This will demonstrate your proactive attitude and ability to think critically under pressure.
✨Communicate Clearly and Positively
Practice explaining complex IT concepts in simple terms. Good communication skills are key in IT support roles, so being friendly and approachable during the interview will make a great impression.
✨Ask Insightful Questions
Prepare thoughtful questions about the team, technologies used, and opportunities for growth within the company. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.