Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Solve complex IT issues and support cutting-edge technology for a growing user base.
- Company: Join a friendly and supportive tech team in a dynamic Ipswich business.
- Benefits: Enjoy competitive salary, great benefits, and opportunities for learning and progression.
- Why this job: Make a real impact while working on interesting and varied technical projects.
- Qualifications: Experience as a 3rd Line IT Engineer with strong knowledge of Windows Server and networking.
- Other info: Be part of a collaborative environment that values your input and growth.
The predicted salary is between 36000 - 60000 £ per year.
Agilis Search is proud to be partnering with a growing business in Ipswich who are looking for a 3rd Line IT Support Engineer to join their established tech-team on a permanent basis. As 3rd Line IT Support Engineer in this forward thinking organisation, you will be passionate about technology development and have a hunger to solve problems while delivering an elite customer experience to an expanding user base. You will have an inquisitive mind and a pragmatic attitude towards work.
Responsibilities
- Handle complex IT issues that cannot be fixed by 1st or 2nd Line support
- Support and manage Windows servers, Microsoft 365, and cloud services
- Troubleshoot networking issues (firewalls, switches, VPNs)
- Work closely with customers to resolve technical problems
- Help improve systems, processes, and security
- Assist with IT projects such as upgrades and migrations
- Document solutions and share knowledge with the team
What they are looking for
- Experience working as a 3rd Line or Senior IT Engineer
- Strong knowledge of Windows Server, Active Directory, and Microsoft 365
- Good understanding of networking and security
- Ability to work independently and manage your own workload
- Clear communication skills and a customer-focused attitude
Why join
- Friendly and supportive team
- Interesting and varied technical work
- Opportunities to learn and progress
- Competitive salary and benefits
If you are a passionate IT Engineer looking to make an impact, we would love to hear from you!
3rd Line IT Engineer in Ipswich employer: AGILIS SEARCH LTD
Contact Detail:
AGILIS SEARCH LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line IT Engineer in Ipswich
✨Tip Number 1
Network like a pro! Attend tech meetups or local IT events in Ipswich to connect with industry folks. You never know who might be looking for a 3rd Line IT Engineer just like you!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source software that showcases your problem-solving abilities and tech knowledge. This can really set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to Windows Server, Active Directory, and networking. Practice explaining complex issues in simple terms to demonstrate your customer-focused attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate IT Engineers ready to make an impact.
We think you need these skills to ace 3rd Line IT Engineer in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a 3rd Line IT Engineer. Focus on your skills with Windows servers, Microsoft 365, and networking. We want to see how you’ve tackled complex IT issues in the past!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for technology and problem-solving. Let us know why you’re excited about joining our team and how you can contribute to delivering an elite customer experience.
Showcase Your Communication Skills: Clear communication is key in this role. In your application, demonstrate how you’ve effectively communicated with customers or team members in the past. We love seeing examples of how you’ve resolved technical problems collaboratively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at AGILIS SEARCH LTD
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Active Directory, and Microsoft 365. Be ready to discuss specific scenarios where you've tackled complex IT issues, as this will show your expertise and problem-solving skills.
✨Show Off Your Customer Service Skills
Since the role involves delivering an elite customer experience, think of examples where you've gone above and beyond for a client. Highlight your clear communication skills and how you’ve resolved technical problems while keeping the customer informed.
✨Prepare for Networking Questions
Expect questions about troubleshooting networking issues like firewalls, switches, and VPNs. Brush up on common problems and solutions, and be prepared to explain your thought process when diagnosing these issues.
✨Demonstrate Your Team Spirit
This role is part of a friendly and supportive team, so be ready to discuss how you collaborate with others. Share experiences where you’ve documented solutions or shared knowledge with your team to improve processes and security.
