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- Tasks: Oversee daily operations and enhance the consumer journey with a proactive approach.
- Company: Join an industry-leading brand in Cheltenham with a vibrant team culture.
- Benefits: Enjoy 25 days annual leave, generous discounts, and a company pension.
- Why this job: Make a real impact by elevating consumer experiences in a fast-paced environment.
- Qualifications: Proven customer service skills and a knack for building relationships.
- Other info: Diverse workplace with opportunities for growth and development.
CONSUMER SUCCESS – DEPUTY MANAGER
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
CHELTENHAM
UP TO £35,000 DOE
Are you a driven Consumer Success Manager looking for your next move? Do you thrive in a fast paced environment? If the answer is yes, get in touch!
Our client is an industry leading brand based in Cheltenham. They are looking for a Consumer Success Deputy Manager to join their team on a full-time, permanent basis.
Benefits:
Generous staff discount
25 days annual leave, +1 day for every 2 years of service
Time off for your birthday
Company events
Company pension
The role:
Overseeing day to day operations
Solving complex inquires in line with the brand
Training team members
Always maintaining a professional manner
Upholding brand standard
Streamlining processes
Elevating consumer journey
Experience and skills:
Proactive problem solving
Proven track record of excellent customer service
Effortless relationship building
Commercial thinking
Agilis Recruitment LTD is acting as an agency on behalf of our client.
We value diversity and equal opportunity. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
If you do not hear back within 5 working days of your application, please assume you have been unsuccessful in this instance
Client Relations Assistant Manager employer: Agilis Recruitment Ltd
Contact Detail:
Agilis Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relations Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to show that we’re not just interested in the role, but also in the brand's mission and culture.
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. We need to nail our responses, especially around problem-solving and relationship building, which are key for this role.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a simple gesture that shows our enthusiasm for the position and keeps us fresh in their minds!
We think you need these skills to ace Client Relations Assistant Manager
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a moment to really digest the job description. It’s packed with clues about what our client is looking for, and tailoring your application to match those needs can make all the difference!
Show Off Your Customer Service Skills: Since this role is all about consumer success, highlight your experience in customer service. Share specific examples of how you've solved complex inquiries or built strong relationships with clients – we love a good story!
Be Professional Yet Personable: While maintaining a professional tone is key, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with others effortlessly, so a touch of warmth in your writing can go a long way.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets into the right hands quickly. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Agilis Recruitment Ltd
✨Know the Brand Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
As a Client Relations Assistant Manager, you'll need to demonstrate your proactive problem-solving abilities. Prepare specific examples from your past experiences where you've successfully resolved complex inquiries or improved processes. This will highlight your suitability for the role.
✨Practice Relationship Building
Since effortless relationship building is key in this role, think of ways to illustrate your interpersonal skills. Role-play common scenarios with a friend or family member to get comfortable discussing how you connect with clients and team members.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and expectations for the role. This shows that you're engaged and serious about finding the right fit for both you and the company.
