At a Glance
- Tasks: Provide top-notch support for our CARAGON platform and help customers resolve issues.
- Company: Join Agilio Software Group, a leader in HealthTech with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary of £27,000, generous benefits, and remote work flexibility.
- Other info: Work remotely within the UK with opportunities for growth and development.
- Why this job: Make a difference in healthcare by empowering customers and enhancing their experience.
- Qualifications: Strong communication skills and a passion for helping others are essential.
Agilio Software Group is seeking a Customer Support Technician for the CARAGON platform, acting as the first contact for customers and ensuring timely, clear updates. The role involves triaging issues, data discrepancy investigations, and coordinating with 2nd line or developers as needed.
Work remotely within the UK, with occasional out-of-hours requirements. Salary is £27,000 per annum with generous benefits and a focus on customer enablement and documentation.
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Remote SaaS Support Technician – HealthTech employer: Agilio Software
Agilio Software Group is an exceptional employer that prioritises employee well-being and professional growth, particularly for those in the Remote Customer Service/Success Advisor role. With a supportive work culture that encourages collaboration and innovation, employees benefit from a comprehensive health cash plan, enhanced pension options, and generous annual leave, alongside the flexibility of remote work opportunities after training. This commitment to employee satisfaction and development makes Agilio a rewarding place to build a meaningful career in the healthcare software sector.
