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- Tasks: Build strong relationships with dental groups and support their growth through training and onboarding.
- Company: Join Agilio Software Group, a leading healthcare operations software provider.
- Benefits: Competitive salary, uncapped commission, health cash plan, and 28 days annual leave.
- Why this job: Make a real impact in the dental industry while enjoying flexible work and travel.
- Qualifications: Experience in a dental practice and excellent communication skills are essential.
- Other info: Field-based role with opportunities for career growth and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Agilio Software Group is a leading UK healthcare operations software provider, delivering mission critical solutions that help healthcare organisations operate efficiently and compliantly. Patient Plan Direct, part of Agilio Software Group, is an award winning dental membership plan provider with over 15 years' experience. We support dental practices with a simple, flexible, practice branded approach to patient plans, backed by expert advice and first class customer support.
Due to continued growth, we are now looking for a Group Relationship Manager (South) to join Patient Plan Direct.
The Role:
As a Relationship Manager, you will play a key role in supporting and growing our Dental Group clients, groups of 8+ practices under common ownership. Working closely with the Head of Dental Groups and the Northern Relationship Manager, you will be responsible for building strong, long-term relationships, onboarding new clients, delivering training, and proactively supporting a portfolio of existing practices to maximise the success of their dental plans. This is a field based role, ideal for someone who enjoys relationship led, consultative work and is confident working directly with dental practice teams.
Key Responsibilities:
- Build and maintain strong relationships with Dental Groups, acting as the main point of contact
- Manage end-to-end onboarding of new clients, including training and implementation support
- Maintain accurate records of client interactions, trends, and performance in Zoho CRM
- Deliver structured Business Review Meetings, tracking performance, trends, and growth opportunities
- Set, monitor, and support growth targets, particularly for practices launching plans for the first time or seeking to expand their patient base
- Deliver client training, including:
- First-time dental plan launches
- 'Simple switch' transfers from competitor providers
- Refresher training for existing clients or new practice staff
- Supporting practices transitioning from NHS to private
About You
To be successful in this role, you will bring first-hand dental practice experience and a strong understanding of how practices operate day to day.
Essential:
- Experience working within a dental practice environment
- Excellent communication and relationship building skills
- Confidence working with Practice Managers, Dentists, and clinical teams
- Strong organisational skills with the ability to manage multiple priorities
- Comfortable using IT systems, including cloud based tools, Microsoft Office, and Excel
- Willingness to learn and retain detailed product and market knowledge
Desirable:
- Experience working in a field based role
- Previous exposure to dental plans or membership models
Job Type: Field based, working from home with regular travel across the South. Occasional extended hours for industry events, client related training or activities, and/or exhibitions.
Salary: Competitive salary with generous uncapped commission and benefits including Income Protection, Life Assurance, Enhanced pension, Health Cash plan, 28 days annual leave + bank holidays, Sick pay scheme, and a range of flexible benefits available through our Agilio Flex portal.
If you feel you have what it takes to join our team, we look forward to receiving your application!
Relationship Manager – Dental Groups (Field‐Based) in Oxford employer: Agilio Software
Contact Detail:
Agilio Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager – Dental Groups (Field‐Based) in Oxford
✨Tip Number 1
Network like a pro! Attend dental industry events and conferences to meet potential clients and showcase your expertise. Building relationships face-to-face can really set you apart from the competition.
✨Tip Number 2
Be proactive in your follow-ups. After meeting someone or having a conversation, drop them a quick email or message to keep the connection alive. It shows you're genuinely interested and helps you stay top of mind.
✨Tip Number 3
Showcase your knowledge! When chatting with potential clients, share insights about the dental industry and how your experience can help them succeed. This builds trust and positions you as a valuable resource.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us at StudySmarter!
We think you need these skills to ace Relationship Manager – Dental Groups (Field‐Based) in Oxford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Relationship Manager role. Highlight your dental practice experience and relationship-building skills, as these are key to what we’re looking for at StudySmarter.
Showcase Your Communication Skills: Since this role involves working closely with dental teams, it’s essential to demonstrate your excellent communication abilities. Use examples in your application that showcase how you’ve successfully interacted with clients or colleagues in the past.
Be Organised and Detail-Oriented: We love candidates who can manage multiple priorities effectively. In your application, mention any tools or methods you use to stay organised, especially if you have experience with CRM systems like Zoho.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Agilio Software
✨Know Your Dental Stuff
Make sure you brush up on your dental practice knowledge. Understand how practices operate day-to-day and be ready to discuss your experience in the field. This will show that you’re not just a relationship manager, but someone who truly understands the industry.
✨Build Rapport with the Interviewers
Since this role is all about relationship building, demonstrate your communication skills during the interview. Be personable, listen actively, and engage with the interviewers. They’ll want to see that you can connect with dental practice teams just as easily.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like onboarding a new client or delivering training. Think of examples from your past experiences where you successfully managed similar tasks, and be ready to share those stories.
✨Show Your Organisational Skills
This role requires managing multiple priorities, so be prepared to discuss how you stay organised. Bring examples of tools or methods you use to keep track of client interactions and performance metrics, especially if you’ve used CRM systems like Zoho.