Agilio Software Group is seeking a Customer Success Advisor specialising in Portal Support in Leicester. You will handle member queries, provide expert guidance, and deliver 2nd/3rd line support to ensure a smooth experience with the portal.
You will work with Product, Development, and Technical Support teams to diagnose issues, escalate where needed, and contribute to continuous service improvement while maintaining strong communication with stakeholders.
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Portal Success Specialist - 3rd Line, Remote in Leicester employer: Agilio Software
Agilio Software Group is an exceptional employer that prioritises employee well-being and professional growth, particularly for those in the Remote Customer Service/Success Advisor role. With a supportive work culture that encourages collaboration and innovation, employees benefit from a comprehensive health cash plan, enhanced pension options, and generous annual leave, alongside the flexibility of remote work opportunities after training. This commitment to employee satisfaction and development makes Agilio a rewarding place to build a meaningful career in the healthcare software sector.
