Business Development Executive (Outbounder) - DCME
Job Introduction
Background:
At Agilio Software Group, we help healthcare teams spend less time on admin and more time delivering patient care. Our software simplifies day-to-day operations across primary care, dental, pharmacy, hospital and veterinary organisations, giving clinicians more time to focus on the people and animals who need them. With ambitious growth plans, we’re looking for talented people to join us and help make that difference.
The role:
As an Outbound Sales Executive, you’ll play a key role in driving new business for Dental Compliance Made Easier (DCME) and other Agilio products. Your primary focus will be proactive outbound engagement with dental practices and existing customers, with the goal of booking high quality product demonstrations for our sales team.
This is an office based role in Leicester, ideal for someone who thrives in a fast paced, target driven environment and enjoys speaking with customers.
Key Responsibilities:
- Outbound Sales Activity: Proactively call dental practices from the CRM to understand their current software setup, introduce DCME, and clearly articulate its benefits to secure product demonstrations with key decisionmakers.
- Follow-up & Communication: Send professional follow-up emails where phone contact is unsuccessful and maintain consistent, high quality communication across all channels.
- Demo Coordination: Manage demonstration attendance by sending reminder emails and making confirmation calls the day before and/or on the day of scheduled demos.
- Cross Selling Opportunities: Engage existing DCME customers to introduce additional Agilio products and identify cros ssell opportunities, booking further demonstrations where appropriate.
- CRM Management: Accurately update the CRM with call outcomes, notes, demo bookings, and follow up actions to ensure high quality data and visibility.
- Performance & Activity: Maintain a high level of outbound activity, work towards agreed KPIs and targets, and actively seek opportunities to improve conversion rates.
- Learning & Development: Participate in ongoing training to build strong product knowledge and continuously develop sales skills and techniques.
The skills and experience which we are looking for in an Outbound Sales Executive are:
Essential
- Ability to confidently qualify prospects using BANT (Budget, Authority, Need, Timeline) early in conversations
- Strong communication, listening, and persuasion skills
- A proactive, resilient, and target driven mindset
- Willingness and motivation to maintain high call volumes
- Strong time management and organisational skills
- Experience using CRM systems (desirable)
Additional Information
Job type: Office-based (Leicester, LE4 9LJ)
Salary: £28,000-£30,000 per annum + commission + generous benefits
Income Protection
Life Assurance
Enhanced pension
Health Cash plan
28 days annual leave + bank holidays
Sick pay scheme
A range of flexible benefits available through our Agilio Flex portal
