At a Glance
- Tasks: Support dental practices with exceptional customer service and administrative tasks.
- Company: Join Agilio Software Group, a leader in healthcare operations software.
- Benefits: Comprehensive training, ongoing development, and a friendly team environment.
- Other info: Fast-paced role with opportunities for career growth and contribution to business initiatives.
- Why this job: Make a real difference in healthcare while building relationships and solving problems.
- Qualifications: Proactive, organised, and customer-focused individuals are encouraged to apply.
The predicted salary is between 25200 - 30800 £ per year.
Background: Agilio Software Group is a leading UK healthcare operations software provider, delivering mission critical solutions that help healthcare organisations operate efficiently and compliantly.
Patient Plan Direct, is an award winning dental membership plan provider with over 15 years’ experience.
The business supports dental practices with a simple, flexible, practice branded approach to patient plans, backed by expert advice and first class customer support.
The role: Our committed Client Services team and experienced regional Business Development Managers help practices to launch a dental plan for the first time, introduce a plan to make the transition from NHS to Private, or transfer from another plan provider to make huge cost savings.
We are seeking a proactive, organised, and customer-focused Client Services Coordinator to join our friendly and professional Client Services team.
Reporting to the Client Services Team Leader, you will play an integral role in delivering exceptional support to our dental practice clients while working closely with our Business Development Managers and Global Dental Scheme Administrator.
This is a varied position combining customer service and administration responsibilities, with approximately 40% client communication and support and 60% administration and operational tasks.
You will receive comprehensive initial training, followed by ongoing development through coaching, hands-on experience, and opportunities to contribute to wider business initiatives.
This role is ideal for someone who enjoys building relationships, solving problems, and working in a fast-paced environment where accuracy and attention to detail are essential.
Key
Responsibilities: Client Support
Client Services Coordinator employer: Agilio Software
Agilio Software is an exceptional employer that prioritises employee well-being and professional growth, offering a remote working environment that promotes work-life balance. With 28 days of annual leave and a commitment to client satisfaction, employees are empowered to thrive in their roles while contributing to innovative solutions in the dental sector. The collaborative work culture fosters continuous learning and development, making it a rewarding place for those looking to make a meaningful impact.
