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For Companies At a Glance
- Tasks: Drive new business opportunities and maintain strong client relationships in the dental sector.
- Company: Agilio Software Group, a leading UK healthcare operations software provider.
- Benefits: Competitive salary, uncapped commission, flexible benefits, and generous annual leave.
- Why this job: Join a fast-growing company and make a real impact in the healthcare industry.
- Qualifications: Experience in business development, strong relationship-building skills, and a results-driven mindset.
- Other info: Field-based role with opportunities for professional growth and development.
The predicted salary is between 36800 - 50400 £ per year.
Agilio Software Group is a leading UK healthcare operations software provider, delivering mission-critical solutions that help healthcare organisations operate efficiently and compliantly. Patient Plan Direct, now part of Agilio Software Group, is an award-winning dental membership plan provider with over 15 years experience. The business supports dental practices with a simple, flexible, practice-branded approach to patient plans, backed by expert advice and first-class customer support.
We are currently recruiting for a Business Development Manager (North of England) within Patient Plan Direct as part of our continued growth.
Role focus
The primary focus of this role is to drive two key types of new business opportunities within your region:
- Practices looking to switch from competitor providers
- Practices transitioning from NHS to private dentistry
These opportunities will be generated through centrally driven marketing activity that produces inbound enquiries, as well as through your own proactive lead-generation efforts across a range of prospecting activities. In addition to new business development, you will be responsible for maintaining and developing strong relationships with 45-50 existing client practices in your region.
Responsibilities
New Business Development
- Manage inbound new business leads; qualify, scope, and convert high-value opportunities with strong ARR uptake.
- Conduct NHS viability analysis and present clear, commercially sound recommendations.
- Deliver compelling proposals and presentations tailored to practice objectives.
- Provide in-practice support for NHS private transitions, including:
- Handling patient enquiries/objections in person, via email, and by phone.
- Implementing simple systems and processes to support a smooth transition.
Client Success, Retention & Growth
- Hold structured annual review meetings (encouraged virtually where possible) with planned touchpoints in between.
- Support practices to retain plan patients and nurture growth where possible during the first months.
- Liaise closely with Client Services to manage onboarding and ongoing needs.
- Proactively identify support requirements and referral opportunities in line with the Client Engagement Commitment (CEC).
Targets & KPIs
- New business annual target: 9,600 patients (approx. £150k ARR + registration fee income).
- Client book responsibility: protect £500k ARR.
- Time allocation: % new business; % onboarding and ongoing support.
- Pipeline metrics: conversion rate, sales cycle time, and forecast accuracy.
- CEC compliance: completion of annual reviews and interim touchpoints.
- CRM quality: completeness, timeliness, and data accuracy.
Essential qualifications
- Proven experience in field-based business development or consultative sales.
- Strong ability to convert inbound leads and generate new business opportunities.
- Confident building and maintaining long-term client relationships.
- Commercially astute, with experience presenting proposals and handling objections.
- Comfortable delivering presentations and training in-person and virtually.
- Highly organised, with strong CRM discipline and pipeline management.
- Experience within dental, healthcare, or NHS environments desirable.
- Self-motivated, results-driven, and comfortable working in a fast-growth business.
Additional Information
- Job type: Field-based, working from home with regular time in territory (North England).
- In person for most new business meetings and training; virtual where appropriate for client review meetings.
- Occasional overnight stays: approx. 2-5 per month.
- Head Office (WA7 1LZ): visits for team meetings at least once per quarter.
- Salary: Competitive salary with generous uncapped commission and benefits.
- Income Protection
- Life Assurance
- Enhanced pension
- Health Cash plan
- 28 days annual leave + bank holidays
- Sick pay scheme
- A range of flexible benefits available through our Agilio Flex portal.
If you feel you have what it takes to join our team, we look forward to receiving your application!
Business Development Manager in North East employer: Agilio Software Bidco Limited
Contact Detail:
Agilio Software Bidco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager in North East
✨Tip Number 1
Get to know the company inside out! Research Agilio Software Group and Patient Plan Direct, so you can speak their language during interviews. Show us that you understand our mission and how you can contribute to our growth.
✨Tip Number 2
Network like a pro! Attend industry events, webinars, and local meetups to connect with potential clients and other professionals. The more people you know, the better your chances of landing that Business Development Manager role.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to business development and client management. Role-play with a friend or use our resources to refine your pitch and presentation skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our team at Agilio Software Group.
We think you need these skills to ace Business Development Manager in North East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Business Development Manager role. Highlight your experience in business development, especially in healthcare or dental sectors, and showcase any relevant achievements that align with our goals.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills can help drive new business opportunities. Be specific about your experience with client relationships and lead generation.
Showcase Your Results: We love numbers! When detailing your past experiences, include metrics that demonstrate your success in converting leads and managing client relationships. This will help us see the impact you've made in previous roles.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to track your application and ensure it reaches the right people!
How to prepare for a job interview at Agilio Software Bidco Limited
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Agilio Software Group and its offerings, especially Patient Plan Direct. Familiarise yourself with their mission-critical solutions and how they help dental practices transition from NHS to private dentistry. This knowledge will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've successfully converted leads into clients in previous roles. Highlight your experience in consultative sales and how you've built long-term relationships with clients. Be ready to explain your approach to handling objections and delivering compelling proposals tailored to client needs.
✨Demonstrate Your Organisational Skills
Since this role requires strong CRM discipline and pipeline management, be prepared to talk about how you manage your time and keep track of client interactions. Share any tools or methods you use to maintain accurate records and ensure follow-ups are timely. This will illustrate your ability to handle a high-velocity pipeline effectively.
✨Engage with Real Scenarios
Think of potential scenarios you might face in the role, such as onboarding a new client or addressing patient objections during a transition. Prepare to discuss how you would approach these situations, demonstrating your problem-solving skills and ability to provide in-practice support. This will show that you're not just a good fit on paper but also in practice.
