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- Tasks: Service, repair, and install photocopier equipment while providing excellent customer support.
- Company: Join a dynamic team focused on delivering top-notch service to clients.
- Benefits: Competitive pay, hands-on experience, and opportunities for career advancement.
- Why this job: Be the hero who solves problems and keeps businesses running smoothly.
- Qualifications: Strong communication skills and a passion for teamwork are essential.
- Other info: Enjoy a supportive environment with plenty of learning opportunities.
The predicted salary is between 28800 - 43200 £ per year.
The job requires a motivated self-starter who is thorough and wanting to see a task through to conclusion. You should be co-operative, methodical and most importantly a team player. Once a customer has requested a call-out, you will be the first person on site to assess/resolve the fault on their photocopier and must therefore be an enthusiastic worker with excellent communication skills and a can-do attitude.
Key responsibilities include, but are not limited to:
- Service, repair & install various types of photocopier equipment, which may require connecting to the client’s network in accordance with the Mandatory Call Procedure.
- Establish and maintain professional relationships and communicate in a professional manner with customers, team members, managers and other departments.
- Discuss service problems in a polite and informative manner with clients and provide a post call summary of the fault, outcome and actions to the relevant person.
- Signal commercial opportunities to the Sales & Marketing Departments via sales lead generation form.
- Maintain customer’s equipment and devices to the highest standards to achieve individual KPI’s.
- Maintain and manage car stock as/when needed.
Field Engineer in London employer: Agilico
Contact Detail:
Agilico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of digging into the company's values and mission. This will help you tailor your responses and show that you're not just another candidate, but someone who genuinely fits in with their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your problem-solving skills and how you can be a team player, as these are key for a Field Engineer role.
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your interest in the role and helps you understand if the company is the right fit for you too.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out in the crowd. Plus, it’s super easy to navigate!
We think you need these skills to ace Field Engineer in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you’re excited about being a Field Engineer and ready to tackle challenges head-on.
Be Methodical: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. This shows us that you’re organised and can communicate effectively, just like you would on the job!
Highlight Teamwork Skills: Since being a team player is key for us, don’t forget to mention your experience working in teams. Share examples of how you’ve collaborated with others to solve problems or achieve goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Agilico
✨Show Your Enthusiasm
As a Field Engineer, your enthusiasm is key! Make sure to express your passion for problem-solving and helping customers. Share examples of how you've tackled challenges in the past, especially in technical settings.
✨Demonstrate Team Spirit
Being a team player is crucial for this role. Prepare to discuss how you've collaborated with others in previous jobs. Highlight any experiences where you supported colleagues or worked together to achieve a common goal.
✨Communicate Clearly
Excellent communication skills are a must. Practice explaining complex technical issues in simple terms. During the interview, be clear and concise when discussing your experiences, and don’t hesitate to ask questions if something isn’t clear.
✨Know Your Equipment
Familiarise yourself with the types of photocopiers and related technology mentioned in the job description. Be ready to discuss your experience with service, repair, and installation. Showing that you understand the equipment will impress your interviewers.
