Account Director in Inverness

At Agilico we’re on a journey to build a better future for our people and planet. We’re proud to be the UK’s pioneering Circular-First workplace technology business. From supporting the United Nations Sustainable Development Goals, implementing a wide range of environmental initiatives, and achieving Net Zero status by 2030, we’re dedicated to integrating sustainable practices throughout our operations.

We want our actions to cause a ripple effect across our business, our customers, our network and our supply chain. Every action, no matter how small, has the power to create meaningful change. Together, we can amplify our efforts and pave the way for a more sustainable tomorrow.

Reporting directly to the Regional Sales Director, you will be responsible for the management of key client accounts, along with the planning and direction of any marketing campaigns. Account Directors must take overall charge of their customer base and play an essential team-leading role by way of delegating projects and monitoring workflow. Establishing and building client relationships by way of gaining a thorough understanding of their business and the market it operates in is vital.

• Proactively identify business opportunities for both new and existing customers, ensuring that overall account performance is tracked and monitored to meet revenue targets.
• Create an account strategy to drive sales across the business, liaising with management in identifying business success factors and risks.
• Prepare monthly overview of client activities, revenue forecast and deals in the pipeline.
• Producing proposals and presentations for customers and manage contract renewals and perform contract and financial negotiations.
• Work closely with the account management team to meet or exceed client expectations, providing feedback and guidance as necessary.
• Actively liaise with the Telecoms division to expand cross selling opportunities.
• Serve as the point of contact for customers in the given portfolio, ensuring relationships are built with key personnel.
• Monitor client satisfaction post sale, ensuring a high level of customer service internally.

• A minimum of 5 years’ sales experience in a sales role, specifically Managed Print or Telecoms.
• Proven track record of growing new and existing business with large customer accounts.
• Experience of being in a target driven ‘fast-paced high reward’ environment.
• Strong negotiation, influencing and overall management skills.
• Fantastic interpersonal skills and can easily network to identify key influencers and decision makers.
• Is a natural leader and motivator of people.
• Uses initiative, is a team player and holds a strong work ethic.

In return for your hard work, we offer a competitive benefits package, to include: 23 days holiday rising to 28, plus bank holidays, CSR volunteer day per holiday year, referral bonuses, healthcare cash-plan, life assurance, voucher and discount hub, cycle to work scheme, comprehensive EAP scheme, hybrid working arrangements.