Customer Service Administrator in Newtown

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Job role: Consumables Administrator

Location: Southampton
Working Pattern: Monday to Friday (37.5 hours per week)
?Contract:? Permanent

What were all about

At Agilico were on a journey to build a better future for our people and planet. Were proud to be the UKs pioneering Circular-First Managed Print Services business, leading sustainability in our sector.

Instead of the traditional take-make-waste model, where resources are used once and then discarded, our circular-first managed print services centre around refurbishing and recycling Multi-Functional Devices (MFDs) and parts wherever possible to cut carbon emissions, reduce landfill waste and provide a more cost-effective solution for our customers.

As this part of our business grows, we are seeking a passionate individual to join our busy consumables team in Southampton.

What were looking for

We are looking for someone that is self-motivated and enthusiastic, with excellent administrative and communication skills. Youll be managing the consumables orders to ensure that we meet and exceed our customers needs.

What youll be doing

Roles and Responsibilities :

• Manage service consumable request through the companys intranet site.
• Create quotes for chargeable consumable requests.
• Liaise with 3rd party suppliers regarding open consumable orders.
• Communicate with other departments including sales, warehouse and accounts.
• Answer inbound customer calls.
• Make calls to customers to discuss consumables requests and answer general queries.

Skills & Experience:

• Previous experience within an administrative role. xwwtmva
• Outstanding communication skills, both verbal and written.
• Ability to multi-task and work well under pressure in a
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