At a Glance
- Tasks: Service, repair, and install photocopier equipment while ensuring top-notch customer service.
- Company: Join Agilico Workplace Technologies, a fast-growing tech company with a passion for employee success.
- Benefits: Enjoy a competitive salary, company car, bonus scheme, and generous holiday allowance.
- Other info: Great career growth opportunities and a supportive team environment.
- Why this job: Be the go-to expert in a dynamic field role, making a real difference for customers.
- Qualifications: 3 years of photocopier service experience and Sharp training required.
The predicted salary is between 31500 - 38500 £ per year.
Agilico Workplace Technologies (North) is a fast-growing technology business with offices located across the UK. Our aim is to provide high quality business solutions tailored to individual customer requirements. We are passionate about our employees and looking for highly motivated individuals that want to carve a successful career with us.
Due to our continued success, we are looking to employ an experienced Sharp trained service engineer operating from our regional office in Stockport.
Service Engineer - The Role:
The job requires a motivated self-starter who is thorough and wanting to see a task through to conclusion. You should be co-operative, methodical and most importantly a team player. Once a customer has requested a call-out, you will be the first person on site to assess/resolve the fault on their photocopier and must therefore be an enthusiastic worker with excellent communication skills and a can-do attitude. This is a field based role covering Oldham, Rochdale, Bury, Burnley, Colne, Blackburn and the surrounding area.
Key responsibilities include, but are not limited to:
- Service, repair & install various types of photocopier equipment, which may require connecting to the client's network in accordance with the Mandatory Call Procedure.
- Establish and maintain professional relationships and communicate in a professional manner with customers, team members, managers and other departments.
- Discuss service problems in a polite and informative manner with clients and provide a post call summary of the fault, outcome and actions to the relevant person.
- Signal commercial opportunities to the Sales & Marketing Departments via sales lead generation form.
- Maintain customer's equipment and devices to the highest standards to achieve individual KPI's.
- Maintain and manage car stock as/when needed.
- Understand and account for the Health & Safety risks involved when repairing machines.
- Assist with workshop and warehouse activity as/when required.
- Suggest improvements to the Company's systems, practices and procedures wherever possible.
Experience & Skillset:
- 3 years of field photocopier service experience.
- Manufacturer training on Sharp essential for the role.
- Recent training/awareness of Toshiba, Konica Minolta, and Ricoh devices would be advantageous.
- Ability to work on a client's network, along with troubleshooting experience for print/scan and other utilities.
- Full UK Driving License essential.
- Excellent communication skills.
- DBS check required upon commencing employment.
Benefits:
- Company Car.
- Service Engineers bonus scheme.
- 23 days (rising by 1 day per year to a maximum of 28 days), plus bank holidays.
- Stakeholder pension scheme.
- Healthcare Cash Plan.
- Death in Service.
- Cycle to work scheme.
- Voucher & discount hub.
Service Engineer in Manchester employer: AGILICO WORKPLACE TECHNOLOGY LIMITED
Agilico is an exceptional employer that prioritises sustainability and employee growth, making it a fantastic place to work in Southampton. With a strong commitment to a circular economy, employees are encouraged to contribute to meaningful environmental initiatives while enjoying a supportive work culture that fosters professional development. Join us to be part of a forward-thinking team dedicated to making a positive impact on both our people and the planet.
Contact Details:
AGILICO WORKPLACE TECHNOLOGY LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer in Manchester
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We think you need these skills to ace Service Engineer in Manchester
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to AGILICO WORKPLACE TECHNOLOGY LIMITED specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at AGILICO WORKPLACE TECHNOLOGY LIMITED
✨Know Your Manufacturing Processes
Before you walk into the interview with AGILICO WORKPLACE TECHNOLOGY LIMITED, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
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Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
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