At a Glance
- Tasks: Manage key client accounts and lead marketing campaigns to drive sales.
- Company: Join Agilico, a pioneering Circular-First workplace technology business.
- Benefits: Competitive salary, commission, company car, flexible working, and generous holiday.
- Other info: Enjoy hybrid working and a supportive culture focused on meaningful change.
- Why this job: Make a real impact on sustainability while growing your career in a dynamic environment.
- Qualifications: 5+ years in sales, preferably in Managed Print or Telecoms, with strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
Location: Inverness
Salary: Competitive + Commission + Company Car/Allowance + Benefits
Working Hours: 37.5 per week, Monday to Friday (open to flexible working arrangements)
Contract: Permanent, Full Time
At Agilico, we are on a journey to build a better future for our people and planet. We are proud to be the UK's pioneering Circular-First workplace technology business. From supporting the United Nations Sustainable Development Goals, implementing a wide range of environmental initiatives, and achieving Net Zero status by 2030, we are dedicated to integrating sustainable practices throughout our operations.
We want our actions to cause a ripple effect across our business, our customers, our network and our supply chain. Every action, no matter how small, has the power to create meaningful change. Together, we can amplify our efforts and pave the way for a more sustainable tomorrow.
Reporting directly to the Regional Sales Director, you will be responsible for the management of key client accounts, along with the planning and direction of any marketing campaigns. Account Directors must take overall charge of their customer base and play an essential team-leading role by way of delegating projects and monitoring workflow. Establishing and building client relationships by gaining a thorough understanding of their business and the market it operates in is vital.
Key responsibilities:
- Proactively identify business opportunities for both new and existing customers, ensuring that overall account performance is tracked and monitored to meet revenue targets.
- Create an account strategy to drive sales across the business, liaising with management in identifying business success factors and risks.
- Prepare monthly overview of client activities, revenue forecast and deals in the pipeline.
- Produce proposals and presentations for customers and manage contract renewals and perform contract and financial negotiations.
- Work closely with the account management team to meet or exceed client expectations, providing feedback and guidance as necessary.
- Actively liaise with the Telecoms division to expand cross-selling opportunities.
- Serve as the point of contact for customers in the given portfolio, ensuring relationships are built with key personnel.
- Monitor client satisfaction post-sale, ensuring a high level of customer service internally.
Skills & Experience:
- A minimum of 5 years sales experience in a sales role, specifically Managed Print or Telecoms.
- Proven track record of growing new and existing business with large customer accounts.
- Experience of being in a target-driven fast-paced high reward environment.
- Strong negotiation, influencing and overall management skills.
- Fantastic interpersonal skills and can easily network to identify key influencers and decision makers.
- Is a natural leader and motivator of people.
- Uses initiative, is a team player and holds a strong work ethic.
In return for your hard work, we offer a competitive benefits package, to include: 23 days holiday rising to 28, plus bank holidays, CSR volunteer day per holiday year, referral bonuses, healthcare cash-plan, life assurance, voucher and discount hub, cycle to work scheme, comprehensive EAP scheme, hybrid working arrangements.
Director, Customer Account Manager in Inverness employer: AGILICO WORKPLACE TECHNOLOGY LIMITED
Agilico is an exceptional employer that prioritises both employee well-being and environmental sustainability, making it a fantastic place to work in Inverness. With a competitive salary, flexible working arrangements, and a comprehensive benefits package, employees are empowered to grow within a supportive culture that values innovation and teamwork. Join us in our mission to create meaningful change while enjoying opportunities for personal and professional development in a pioneering Circular-First workplace technology business.
Contact Details:
AGILICO WORKPLACE TECHNOLOGY LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Director, Customer Account Manager in Inverness
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. The more connections you make, the better your chances of landing that Director role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your achievements in sales and account management. When you get the chance to chat with potential employers, share these stories to demonstrate how you can drive results.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Agilico, and express your interest in working with them. Sometimes, creating your own opportunity is the best way to land the job.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're genuinely interested in joining our team and makes it easier for us to keep track of your progress.
We think you need these skills to ace Director, Customer Account Manager in Inverness
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Director, Customer Account Manager role. Highlight your experience in sales, especially in Managed Print or Telecoms, and show how you can contribute to our mission of sustainability.
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use specific examples of how you've grown accounts or exceeded targets in previous roles. We love seeing numbers that back up your claims!
Be Personable:We’re looking for someone with fantastic interpersonal skills, so let your personality shine through in your application. A friendly tone can go a long way in making a great first impression!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at AGILICO WORKPLACE TECHNOLOGY LIMITED
✨Know Your Stuff
Before the interview, dive deep into Agilico's mission and values, especially their commitment to sustainability. Familiarise yourself with their Circular-First approach and think about how your experience aligns with their goals. This will show that you're not just interested in the role, but also in the company's vision.
✨Showcase Your Leadership Skills
As a Director, Customer Account Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past where you've successfully led teams or projects. Highlight how you motivated others and achieved results, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, especially around client management and negotiations. Think of scenarios where you've turned a challenging client relationship into a success story. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about Agilico's future plans regarding sustainability or how they measure client satisfaction. This shows your genuine interest in the company and helps you assess if it's the right fit for you.
