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- Tasks: Lead exciting ServiceNow projects from start to finish, ensuring successful delivery.
- Company: Join a specialist Digital Transformation consultancy with a collaborative vibe.
- Benefits: Enjoy a competitive salary, hybrid work, and a supportive team environment.
- Why this job: Make a real impact by driving enterprise-scale digital transformation initiatives.
- Qualifications: 5+ years in ITSM project delivery and strong stakeholder management skills.
- Other info: Great opportunity for career growth in a dynamic consultancy.
The predicted salary is between 70000 - 80000 £ per year.
Our client, a specialist Digital Transformation consultancy, is seeking an experienced ServiceNow Implementation Manager to lead end-to-end ITSM and ServiceNow delivery programmes for major enterprise organisations. This role is ideal for someone who has managed full-life cycle implementations from pre-sales through to go-live, and who is confident working directly with senior stakeholders.
As ServiceNow Implementation Manager, you will take ownership of complex ITSM and ServiceNow projects, ensuring successful delivery across discovery, design, build, testing, deployment and adoption. You will act as the bridge between technical teams and client leadership, ensuring solutions deliver tangible business value.
Key Responsibilities- Lead ServiceNow/ITSM projects from pre-sales engagement through to go-live.
- Support scoping, discovery workshops, solution design and estimation.
- Contribute to proposals and pre-sales materials including SOWs and delivery plans.
- Oversee implementation teams and ensure alignment to best practice and client needs.
- Manage timelines, risk, budget, governance and progress reporting.
- Apply Agile delivery techniques and promote iterative value release.
- Drive user readiness, training, adoption, and transition into BAU.
- Build strong relationships and act as a trusted advisor to stakeholders.
- 5+ years' successful ITSM project or programme delivery experience.
- Proven experience delivering ServiceNow implementations end-to-end.
- Strong background across the life cycle: pre-sales, design, build, deployment, go-live.
- Excellent stakeholder management and communication skills.
- Strong ITSM, ITIL, and ServiceNow tooling knowledge.
- Experience working with Agile methodology.
- SC Cleared or eligible for Security Clearance.
- Competitive salary and benefits package.
- Hybrid working model.
- Opportunity to lead enterprise-scale digital transformation initiatives.
- Supportive, collaborative consultancy environment.
Servicenow Implementation Manager - Permanent - Hybrid - SC Cleared Or Eligible. £70-80K employer: Agilesource Ltd
Contact Detail:
Agilesource Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Servicenow Implementation Manager - Permanent - Hybrid - SC Cleared Or Eligible. £70-80K
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with ServiceNow. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to ITSM and ServiceNow. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it aligns with the job.
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies of your previous ServiceNow implementations. This will help you demonstrate your skills and give potential employers a clear picture of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Servicenow Implementation Manager - Permanent - Hybrid - SC Cleared Or Eligible. £70-80K
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your ITSM and ServiceNow implementation experience, as well as your stakeholder management skills. We want to see how you fit into the role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the ServiceNow Implementation Manager role. Share examples of your past successes and how they relate to the responsibilities outlined in the job description.
Showcase Your Agile Experience: Since Agile delivery techniques are key for this role, make sure to highlight any relevant experience you have with Agile methodologies. We love seeing how you've applied these techniques in past projects to drive value and ensure successful delivery.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team at StudySmarter!
How to prepare for a job interview at Agilesource Ltd
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Understand the platform's capabilities and be ready to discuss your past implementations in detail. This will show that you’re not just familiar with the tool, but that you can leverage it effectively for complex projects.
✨Prepare for Stakeholder Scenarios
Since this role involves working closely with senior stakeholders, think of examples where you've successfully managed stakeholder relationships. Be prepared to discuss how you’ve navigated challenges and ensured alignment between technical teams and client leadership.
✨Showcase Your Agile Experience
As Agile delivery techniques are crucial for this role, come armed with specific examples of how you've applied Agile methodologies in past projects. Highlight any iterative value releases you’ve driven and how they benefited the project outcomes.
✨Demonstrate Your Problem-Solving Skills
Be ready to tackle hypothetical scenarios or case studies during the interview. Think about how you would approach common challenges in ITSM and ServiceNow implementations, and articulate your thought process clearly. This will demonstrate your ability to think critically and adaptively.
