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- Tasks: Manage and optimise the demand pipeline for IT projects in a dynamic environment.
- Company: Join a forward-thinking company that values collaboration and innovation.
- Benefits: Competitive daily rate, hybrid working, and opportunities for professional growth.
- Other info: Work in a supportive team with a focus on continuous improvement.
- Why this job: Be at the forefront of IT change management and make a real impact.
- Qualifications: Experience in SIAM, ITIL v4, and strong stakeholder engagement skills.
The predicted salary is between 30000 - 40000 £ per year.
AgileSource are working with a client to identify an experienced SIAM Demand Analyst to support the operation and governance of their demand pipeline. This is a hands-on role focused on ensuring demand is captured, governed, and progressed effectively through the life cycle, working closely with the IT Change function and key stakeholders.
You will play a key part in maintaining a clear, structured, and high-quality demand pipeline, ensuring that all incoming requests are complete, aligned to standards, and progressed efficiently.
Key Responsibilities- Demand Lifecycle Management
- Review incoming demand requests for completeness, accuracy, and alignment to standards
- Maintain up-to-date demand records in ServiceNow, acting as the single source of truth
- Track and manage demand progress, approvals, and dependencies
- Proactively follow up on actions, gaps, and clarifications
- Governance & Administration
- Support the IT Change Office Lead in running Demand Management Group meetings
- Prepare agendas, capture actions, and ensure effective follow-up
- Support the transition of approved demand into project/change delivery
- Assist with the creation and management of project/change records
- Process Improvement
- Identify recurring bottlenecks, data issues, and inefficiencies within the demand process
- Contribute to continuous improvement of demand and governance processes
- Strong understanding of ITIL v4, particularly demand and change practices
- Experience working within SIAM or complex multi-supplier environments
- Excellent attention to detail and data quality discipline
- Strong stakeholder engagement skills, with confidence to chase actions and enforce governance
- Experience using ServiceNow for demand or change management
- Detail-focused but commercially aware
- Comfortable holding the line on standards and governance
- Organised, reliable, and accountable
- Proactive and delivery-driven
- A clear, accurate, and trusted demand pipeline
- Reduced rework and delays caused by incomplete or poor-quality demand
Location: Nottingham (2-3 days onsite, hybrid working)
Contract: Inside IR35
Rate: Up to £350 per day (DOE)
Please forward your CV in the first instance.
SIAM Demand Analyst. ServiceNow Nottingham (Hybrid) - Inside IR35 - Up to £350/day employer: Agilesource Ltd
Contact Detail:
Agilesource Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SIAM Demand Analyst. ServiceNow Nottingham (Hybrid) - Inside IR35 - Up to £350/day
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with SIAM or in similar roles. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its demand management processes. Show them you know your stuff about ITIL v4 and how it applies to their needs. Confidence is key!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace SIAM Demand Analyst. ServiceNow Nottingham (Hybrid) - Inside IR35 - Up to £350/day
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the SIAM Demand Analyst role. Highlight your experience with demand lifecycle management and any relevant ITIL v4 knowledge. We want to see how your skills align with what we're looking for!
Showcase Your Attention to Detail: Since this role requires a strong focus on data quality, be sure to showcase examples where you've demonstrated excellent attention to detail. We love seeing candidates who can keep things organised and accurate!
Engage with Stakeholders: Mention any experience you have in stakeholder engagement. This role involves working closely with various teams, so showing us that you can effectively communicate and follow up on actions will definitely catch our eye.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Agilesource Ltd
✨Know Your Demand Lifecycle
Make sure you understand the demand lifecycle management process inside out. Be ready to discuss how you would review incoming requests for completeness and accuracy, and how you can maintain up-to-date records in ServiceNow. This shows you’re not just familiar with the theory but can apply it practically.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've engaged with stakeholders in the past. Highlight your ability to chase actions and enforce governance. This role requires strong stakeholder engagement skills, so demonstrating your experience here will set you apart from other candidates.
✨Emphasise Process Improvement
Think about instances where you've identified bottlenecks or inefficiencies in processes. Be ready to share specific examples of how you contributed to improvements. This will show that you're proactive and focused on delivering results, which is key for this position.
✨Be Detail-Oriented
Since attention to detail is crucial for this role, prepare to discuss how you ensure data quality in your work. Bring up any tools or methods you use to maintain high standards, especially in environments like SIAM or when using ServiceNow. This will demonstrate your reliability and accountability.