At a Glance
- Tasks: Develop and enhance ITSM platforms like ServiceNow and Halo in a collaborative team.
- Company: Join an award-winning digital consultancy with a strong client delivery background.
- Benefits: Enjoy competitive salary, professional development, and a dynamic work environment.
- Other info: Work in an Agile environment with excellent career growth opportunities.
- Why this job: Make a real impact in government and financial services while advancing your tech skills.
- Qualifications: Hands-on experience with ITSM platforms and strong communication skills required.
The predicted salary is between 50000 - 70000 € per year.
AgileSource are currently looking for ServiceNow/HALO/Salesforce Developers on a Permanent basis. Our client is an award-winning digital consultancy with an exceptional background in client delivery. They typically work across Government, Defence and Financial Services organisations.
Background & Experience:
- Proven hands-on experience with ServiceNow, Halo, or comparable ITSM platforms.
- Strong consulting capability with excellent stakeholder engagement, including clear and confident written and verbal communication.
- Advanced experience in supporting, deploying, maintaining, and enhancing ITSM platforms, including UI configuration, forms, notifications, fields, workflows, and JavaScript development (client-side and server-side).
- Extensive expertise in system configuration, customisation, and tailoring to business needs.
- Highly capable in diagnosing and resolving complex technical issues.
- Experience contributing as part of a collaborative development team, as well as working autonomously to deliver complex platform implementations.
- In-depth knowledge of ITIL principles, with practical understanding across the full service lifecycle.
- Demonstrated experience integrating ITSM solutions with external systems and interfaces.
- Familiarity with infrastructure and application discovery tools.
- Strong understanding of Event Management, including prior experience integrating with monitoring and alerting solutions.
- Solid grounding in problem-solving methodologies, structured analysis and design, and software development techniques.
- Practical experience designing and delivering integrations using REST and SOAP-based APIs.
Additional Requirements:
- Ability to provide clear evidence of relevant experience, supported by examples and references.
- Experience working within an Agile delivery environment.
- ITIL certification required (minimum ITIL v3 Foundation); advanced ITIL certifications are desirable.
- Strong project delivery and customer-facing skills.
- Comfortable working effectively within a team-based environment.
- Demonstrated ability to manage workload and deliver to challenging deadlines.
ServiceNow/Halo ITSM Developer in London employer: Agilesource Ltd
AgileSource is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within the digital consultancy space. With a strong focus on employee growth, we provide ample opportunities for professional development and training, particularly in cutting-edge ITSM platforms like ServiceNow and Halo. Located at the heart of the industry, our team enjoys a supportive environment that values clear communication and stakeholder engagement, making it an ideal place for those seeking meaningful and rewarding careers in Government, Defence, and Financial Services.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow/Halo ITSM Developer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow or similar platforms. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your experience with ITSM platforms, including any cool projects you've worked on. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your consulting and stakeholder engagement skills. Practice explaining complex technical issues in simple terms, as this is key for roles involving client delivery.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find the right role that matches your skills and experience. Plus, it shows you're serious about joining our awesome team!
We think you need these skills to ace ServiceNow/Halo ITSM Developer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your hands-on experience with ServiceNow, Halo, or similar ITSM platforms. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant projects and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. We love seeing clear and confident communication, so make sure to express your passion for ITSM and your consulting capabilities.
Showcase Your Problem-Solving Skills:In your application, include examples of how you've diagnosed and resolved complex technical issues. We’re looking for candidates who can think critically and work through challenges, so share those success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Agilesource Ltd
✨Know Your Stuff
Make sure you brush up on your ServiceNow, Halo, and Salesforce knowledge. Be ready to discuss your hands-on experience with these platforms, especially around UI configuration, workflows, and JavaScript development. The more specific examples you can provide, the better!
✨Showcase Your Communication Skills
Since strong stakeholder engagement is key, practice articulating your thoughts clearly and confidently. Prepare to discuss how you've effectively communicated complex technical issues in the past, both in writing and verbally. This will show that you can engage with clients and team members alike.
✨Demonstrate Problem-Solving Prowess
Be ready to tackle some hypothetical scenarios or past challenges you've faced. Highlight your problem-solving methodologies and how you've diagnosed and resolved complex technical issues. This will showcase your analytical skills and ability to think on your feet.
✨Emphasise Team Collaboration
Talk about your experience working in collaborative development teams as well as autonomously. Share examples of successful projects where teamwork was essential, and how you contributed to achieving project goals. This will illustrate your adaptability and commitment to delivering results.
