At a Glance
- Tasks: Lead client engagements, analyse complex environments, and deliver impactful consulting outcomes.
- Company: Rapidly growing UK SME with a focus on IT and digital transformation.
- Benefits: Competitive salary, professional development, and opportunities for career advancement.
- Other info: Exciting opportunity to work with senior stakeholders and drive innovative projects.
- Why this job: Join a dynamic team and make a real difference in IT and digital change.
- Qualifications: 10+ years in consulting, strong client engagement, and experience in service management.
The predicted salary is between 63000 - 77000 £ per year.
Engagement Lead required for a rapidly growing UK SME. As an Engagement Lead you will work directly with client teams at senior level, managing activities to analyse complex environments and deliver consulting outcomes to defined timelines. You will be able to deploy the skills in analysis and articulation that you have acquired in a relevant consulting environment, but we will help you assimilate specialist elements of the organisations wider service offering.
At least ten years' relevant experience, with a proven ability to undertake consultative-style client engagement to produce project deliverables, client presentations and written documents.
Experience with leading work in any of the following areas:
- IT and Digital Operating Model development
- Process Design
- Organisation Design
- Service Integration
- SIAM
- Service Management
Experience in Digital Change and IT transformation, including senior stakeholder engagement and business case approvals. Managing IT and Digital teams at a senior level. Experience of modern Service Management Practices is essential.
For further information please get in touch to discuss further.
Engagement Lead (SIAM/ITSM/Halo/ServiceNow) in London employer: AgileSource Ltd
AgileSource is an exceptional employer, offering a dynamic work environment where innovation and user-centred design are at the forefront of our mission. As a Senior User Researcher, you will have the opportunity to collaborate with a multidisciplinary team in London, contributing to impactful public sector projects while enjoying flexible working arrangements and competitive daily rates. We prioritise employee growth through continuous learning and support, making AgileSource a rewarding place for professionals seeking meaningful contributions to digital services.
StudySmarter Expert Advice🤫
We think this is how you could land Engagement Lead (SIAM/ITSM/Halo/ServiceNow) in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what AgileSource Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges AgileSource Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at AgileSource Ltd!
✨Direct Apply to AgileSource Ltd
Let's not forget to apply directly through the AgileSource Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Engagement Lead (SIAM/ITSM/Halo/ServiceNow) in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at AgileSource Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at AgileSource Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at AgileSource Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
