Engagement Lead (SIAM/ITSM/Halo/ServiceNow)
Engagement Lead required for a rapidly growing UK SME As an Engagement Lead you will work directly with client teams at senior level, managing activities to analyse complex environments and deliver consulting outcomes to defined timelines. You will be able to deploy the skills in analysis and articulation that you have acquired in a relevant consulting environment, but we will help you assimilate specialist elements of the organisations wider service offering.
At least ten years' relevant experience, with a proven ability to undertake consultative-style client engagement to produce project deliverables, client presentations and written documents
Experience with leading work in any of the following areas: IT and Digital Operating Model development, Process Design, Organisation Design, Service Integration, SIAM, Service Management
Experience in Digital Change and IT transformation, including senior stakeholder engagement and business case approvals Managing IT and Digital teams at a senior level
Experience of modern Service Management Practices is essential
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Engagement Lead (SIAM/ITSM/Halo/Servicenow) employer: AgileSource Ltd
AgileSource is an exceptional employer, offering a dynamic work environment where innovation and user-centred design are at the forefront of our mission. As a Senior User Researcher, you will have the opportunity to collaborate with a multidisciplinary team in London, contributing to impactful public sector projects while enjoying flexible working arrangements and competitive daily rates. We prioritise employee growth through continuous learning and support, making AgileSource a rewarding place for professionals seeking meaningful contributions to digital services.
