Overview
In this role you will lead SAP Technical Platform Delivery and Operations for ECC, S/4HANA, and BTP within a global IT organization. You’ll drive reliability, performance, cloud adoption, automation, and AI-enabled operations across SAP landscapes. You will mentor a global team, partner with business and infrastructure units, and steer technical decisions for hybrid and cloud-native environments. This position offers a meaningful chance to shape enterprise-wide digital transformation and modernization.
Pay / Benefits
- bonus
- stock
- benefits
Responsibilities
- Lead and mentor a global team of SAP BASIS and BTP administrators ensuring 24x7 support coverage
- Own end-to-end SAP platform operations including installation, configuration, upgrades, patching, and system refreshes across ECC, S/4HANA, BW, GTS E4H, MES, and BTP
- Drive system reliability, availability, and performance through proactive monitoring and governance
- Administer SAP BTP landscape including subaccount setup, entitlements, user management, security configuration, and service provisioning
- Lead SAP technical architecture decisions for hybrid and cloud-native environments (RISE, hyperscalers)
- Drive adoption of AIOps for SAP operations (predictive monitoring, anomaly detection, auto-remediation)
- Implement automation for repetitive BASIS operations (system health checks, patching, job management)
- Leverage AI/ML tools for incident prediction, root cause analysis (RCA), and performance optimization
- Introduce intelligent monitoring dashboards and self-healing mechanisms across SAP landscape
- Enable integration of SAP operations with enterprise observability platforms
- Ensure high availability through HA/DR design (HANA replication, clustering, failover strategies)
- Monitor and optimize system performance, database health, and infrastructure utilization
- Own SAP technical security including SSO & MFA, certificates, identity management, and compliance audits
- Ensure adherence to ITGC, SOX controls, and enterprise cybersecurity policies
- Lead cloud connectivity (SAP Cloud Connector, Integration Suite, APIs)
- Support enterprise integrations across SAP and non-SAP platforms
- Act as escalation point for major incidents and ensure executive-level communication
- Partner with SAP, cloud providers, and vendors for upgrades and innovation initiatives
- Support large transformation programs including S/4HANA migration and BTP adoption
- Manage SAP transport management system (TMS), ChaRM integration, and release governance processes
- Provide technical documentation, knowledge transfer, and training to internal teams and stakeholders
Key requirements
- 10+ years of experience in SAP BASIS / Technical Platform management
- Proven experience leading global SAP platform operations and engineering teams
- SAP certifications in BASIS, S/4HANA, or SAP BTP
- Deep expertise in SAP ECC, S/4HANA, SAP HANA DB, and OS platforms (Linux/Unix/Windows)
- Hands-on experience with SAP BTP (Cloud Foundry, Kyma, Integration Suite, Identity services)
- Strong experience in SAP upgrades, migrations, and S/4HANA conversion programs
- Expertise in HANA administration (backup/recovery, tuning, replication)
- Experience with cloud migrations and hybrid SAP landscapes
- Exposure to automation, scripting (Shell, Python), and AI-enabled operational tools
- Strong understanding of SAP security, network architecture, and connectivity
- Excellent problem-solving, analytical, and executive communication skills
- Ability to lead cross-functional teams and drive transformation initiatives
- Proficient in documentation and tooling (PowerPoint, Visio, ServiceNow, monitoring tools, etc.)
- Strong leadership
- Excellent communication
- Stakeholder engagement
- SAP BASIS
- S/4HANA
- SAP BTP
SAP Basis / BTP Lead (Hybrid) in Wilmington employer: Agilent Technologies
Agilent is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for sales professionals in the scientific field. With a commitment to employee growth, competitive compensation, and a supportive work environment, Agilent empowers its team members to excel in their careers while contributing to meaningful advancements in life sciences. Located in the UK South and Midlands, this role offers the unique opportunity to engage with diverse sectors, ensuring that employees can make a significant impact in their communities.
