At a Glance
- Tasks: Lead technical sales for LC/MS products and engage with customers through demos and seminars.
- Company: Agilent Technologies, a leader in analytical instruments and solutions.
- Benefits: Flexible remote work, competitive pay, and opportunities for professional growth.
- Other info: Travel up to 50% for customer engagement and collaboration.
- Why this job: Join a dynamic team and make a real impact in the scientific community.
- Qualifications: Degree in Chemistry or related field; 5+ years in analytical/scientific industry.
The predicted salary is between 50000 - 65000 £ per year.
Agilent enables customers to gain the answers and insights they seek, so they can do what they do best: improve the world around us.
How will you make an impact?
We are looking for a Product Specialist, LC/MS to join our UK+Ireland Technical Coverage and Solutions Team. In this Product Specialist role, you will be responsible for the liquid phase division products with liquid chromatography mass spectrometry (LC/MS) focus. You are expected to work collaboratively and align with respective country commercial organization, customer service organization, and marketing team to drive project implementation and execution. The goal is to increase Agilent LC/MS position and market share in the respective country.
You will be leveraging your technical knowledge to serve as the LC/MS expert for your customers and internal collaborators. We encourage independent thinking and creativity as you drive your business. You will create and develop business opportunities, as well as successful strategies and tactics to increase our presence in our customers’ labs. We are a cohesive team of technical specialists driving Agilent’s success in this dynamic marketplace!
What will you do?
- Technical Sales Leadership
- Act as the LC/MS technical and product liaison for customers and internal teams, ensuring the right solution is proposed and differentiated against competitors.
- Support opportunities primarily in stages where Product Specialist add the most value - customer needs discovery, demonstrations, and quote/configuration support.
- Drive technical close by shaping solution fit, workflow value, and product configuration in collaboration with Account Managers.
- Customer Engagement, Demonstrations & Seminars
- Plan and deliver customer presentations, technical visits, workshops, and on-site demonstrations, aligned to customer needs and active opportunities.
- Create and deliver technical seminars / marketing-event presentations to increase awareness and generate new opportunities.
- Product Positioning, Competitive Strategy & Market Growth
- Lead product-line strategy execution in-country, including competitive positioning, deal strategies, and supporting strategic growth initiatives.
- Maintain strong knowledge of LC/MS competitive landscape and differentiators, translating them into clear customer value messaging.
- Gather Voice of Customer (VOC) and market insights; provide feedback to global/regional stakeholders to strengthen value propositions and future roadmap alignment.
- Sales Enablement & Capability Building
- Lead technical competency development for the sales team and partners (product training, positioning, and solution selling).
- Serve as a key resource for product-related enquiries from internal sales teams and relevant partners.
- Operational Discipline & Reporting
- Provide deal forecast and monthly narratives with key insights on market dynamics, customer trends, and competition movement.
- Maintain disciplined opportunity and activity tracking using Salesforce CRM and required commercial tools, providing visibility on progress and priorities.
- Follow applicable sales/application processes and provide reports/deliverables in a timely manner.
Expectations (What Success Looks Like)
- Increase win rate by strengthening technical close, competitive differentiation, and configuration accuracy for LC/MS opportunities.
- Demonstrate strong field engagement: frequent customer interactions, demos, seminars, and strategic account support.
- Operate effectively in a matrix, collaborating across sales, application/workflow resources, and marketing to execute initiatives and launches.
- Travel: typically up to ~50% (customer-facing role).
Qualifications
- Education: Bachelor’s, Master’s, or PhD in Chemistry / Biochemistry / Life Science (or related discipline).
- Experience: 5+ years in relevant analytical/scientific/instrument industry experience with strong exposure to LC/LCMS applications and customer environments.
- Demonstrated ability to work independently and troubleshoot/solve complex, high-impact customer problems.
- Technical: Strong understanding of LC/MS workflows and ability to translate workflow needs into solution configurations and differentiated value.
- Hands-on experience with LC/MS systems, such as Triple Quad LC/MS, High Resolution Mass Spectrometry (QTOF), Single Quadrupole, is added advantage.
- Communication: Excellent verbal, written, and presentation skills; confident engaging customers and internal stakeholders.
- Collaboration: Strong cross-functional teamwork with sales and supporting functions; willing to embrace new ways of engaging customers.
- Experience contributing to product launch activities, customer events, conferences, and workshops.
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely.
Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location.
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Travel Required: 50% of the Time
Shift: Day
Duration: No End Date
Job Function: Sales
LCMS Product Specialist employer: Agilent Technologies
Agilent Technologies is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation. As a Product Specialist in the UK+Ireland Technical Coverage and Solutions Team, you will benefit from a culture that encourages independent thinking and creativity, alongside opportunities for professional growth through technical training and customer engagement. With a commitment to employee development and a focus on making a positive impact in the scientific community, Agilent provides a rewarding career path for those looking to excel in the analytical sciences.
StudySmarter Expert Advice🤫
We think this is how you could land LCMS Product Specialist
✨Get Involved in the Chemistry Community
Engage with local chemistry societies and attend their events. Whether it's a conference or a seminar, these gatherings can be gold mines for networking and spotting job openings at companies like Agilent Technologies. Plus, being face-to-face with industry professionals can leave a lasting impression!
✨Utilise Online Platforms for Chemistry Jobs
Don’t just rely on mainstream job boards. Sites like Chemistry World and Chemjobs are specifically geared for our field. Set up alerts for new openings at places like Agilent Technologies to be the first to apply!
✨Showcase Your Research & Projects
Create a professional online portfolio that highlights your chemistry projects or research. This could be a blog or a simple website that showcases your skills and experience. When you apply to Agilent Technologies, you want them to see what you can do beyond the CV.
✨Connect With Recruiters Specialised in Chemistry
Reach out to recruitment agencies that focus on the chemistry sector. They often have inside tracks on job openings at companies like Agilent Technologies and can provide valuable advice tailored to full-time roles in our industry. Don't be shy to ask for insights!
We think you need these skills to ace LCMS Product Specialist
Some tips for your application 🫡
Show Off Your Lab Skills:When applying for a chemistry position, make sure to highlight any lab experience you've got. Mention specific techniques and instruments you've worked with, as they can set you apart from other candidates. For us, demonstrating your practical skills is as important as your theoretical knowledge!
Tailor Your CV to Chemistry:It's essential to structure your CV in a way that’s appealing for a chemistry role. Highlight relevant projects, research publications, and coursework that demonstrate your expertise. If you’ve completed specific certifications, make sure to list those as well—they can really boost your chances!
Craft a Chemistry-Focused Cover Letter:In your cover letter, share your enthusiasm for the field of chemistry and why you want to work at Agilent Technologies. Talk about any research or projects that inspire you, and express your willingness to contribute to the team. We love seeing genuine passion for chemistry in applications!
Include Relevant References:Since chemistry roles can be quite specific, having reference letters from professors or previous employers in the field can be a huge plus. Make sure to include contacts who can vouch for your skills and dedication, as it adds credibility to your application.
How to prepare for a job interview at Agilent Technologies
✨Know Your Experiments
Get ready to chat about your hands-on experience in the lab. We should be prepared to discuss specific experiments we've conducted, the results, and any challenges we faced. This shows them we don't just know the theory but can apply it in practice!
✨Master the Technical Speak
Brush up on the relevant terminology and concepts in chemistry. Make sure we can discuss different chemical processes, analytical techniques, and safety protocols fluently, as they might throw some technical questions our way. Being precise and confident can really set us apart!
✨Show Off Your Projects
Make a portfolio showcasing our best lab work and any research projects we've been involved in. It's a great way to demonstrate our skills and passion for chemistry. We should tailor it to highlight the aspects most relevant to Agilent Technologies and the LCMS Product Specialist role.
✨Be Ready for Problem Solving
Expect some scenario-based questions where we might need to solve chemical problems on the spot. They could ask about unexpected results or how to improve a process. Let's practice thinking on our feet and explaining our thought process clearly!
