At a Glance
- Tasks: Provide on-site and remote IT support to schools across the South.
- Company: Leading ICT solutions provider for schools, recognised for outstanding achievement.
- Benefits: Competitive salary, 28 days holiday, private medical cover, and pension scheme.
- Other info: Flexible working hours with the option to work from home.
- Why this job: Join a dynamic team making a real difference in education technology.
- Qualifications: 3 years' experience in Windows Server & Desktop support and strong communication skills.
The predicted salary is between 30000 - 35000 € per year.
Field/Home Based, Basingstoke or surrounding areas
Salary: £30-35K + benefits, Depending on Experience
Hours: The standard working hours are Monday to Friday, 8:00am to 5:00pm with the added benefit of being able to work from home or attend the company Office (PO15 5TH) when not at customer sites. Full Driving Licence and own car is required. This role is subject to an Enhanced DBS Check.
Our client is a small company (21 staff) that has become the leading supplier of ICT solutions to schools on the South Coast. They were featured in the Parliamentary Review as an example of outstanding achievement and best practice in the technology sector. They have also been awarded Best Education ICT Supplier three years running by SME News. Their company is financially strong with a strategy to build for the long-term offering outstanding service to their customers and long-term job security for their staff.
The role of the Field IT Support Technician:
The role of Field based IT support engineer will involve working as part of a small team providing on-site and remote support to schools across the South. The ideal candidate for the IT Support Technician role will have at least 3 years’ experience in Windows Server & Desktop focussed IT support.
We are looking for an individual in good health with a full driving licence, who has expertise and experience in the following technical areas, with good people skills and be able to communicate effectively with colleagues and customers. This role is subject to a clear Enhanced DBS check, and you must have a full UK driver’s licence.
The IT Support Technician will need experience and understanding of the following:
- Windows Server 2025/2022/2019/2016
- Windows 11/10 desktop systems
- Group Policy
- Deployment Services - WDS/MDT/WSUS
- Networking (Switching/VLANs/Routing/Firewalls)
- Network Security
IT Technician Benefits:
- ~28 days paid holiday including Statutory Holidays
- ~ Zero excess Private Medical Cover
- ~ Contributory Pension Scheme
Locations
IT Support Technician - Asset Management Contract in Basingstoke, Hampshire employer: AgileICT
As a leading supplier of ICT solutions to schools on the South Coast, our company offers a supportive and dynamic work environment where employees can thrive. With a strong focus on long-term job security, we provide excellent benefits including generous holiday allowance, private medical cover, and a contributory pension scheme. Our commitment to employee growth and development, combined with the flexibility of field-based work, makes us an exceptional employer for those seeking meaningful and rewarding careers in IT support.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician - Asset Management Contract in Basingstoke, Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in education or asset management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you have experience with Windows Server and desktop systems, consider creating a portfolio or a project showcase. This can really set you apart during interviews and give potential employers a taste of what you can do.
✨Tip Number 3
Prepare for the interview by brushing up on your people skills. Since this role involves communicating with schools, practice explaining technical concepts in simple terms. We want to see you shine when it comes to connecting with customers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace IT Support Technician - Asset Management Contract in Basingstoke, Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Technician role. Highlight your experience with Windows Server and desktop systems, as well as any relevant skills in networking and security. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can benefit our team. Don't forget to mention your people skills and ability to communicate effectively, as these are key for us.
Show Off Your Experience:When filling out your application, be specific about your past experiences. If you've worked in schools or similar environments, let us know! We love candidates who can demonstrate their hands-on experience in IT support.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at AgileICT
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server and desktop systems, as well as networking concepts like VLANs and firewalls. Be ready to discuss your hands-on experience with these technologies, as the interviewer will likely want to hear about specific scenarios where you've successfully resolved issues.
✨Show Off Your People Skills
Since this role involves working closely with schools and colleagues, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively interacted with clients or team members in the past, especially in high-pressure situations. This will show that you're not just a tech whiz but also a great team player.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Think about common IT support challenges you’ve encountered and how you handled them. Practising your responses can help you articulate your thought process clearly, which is key for this role.
✨Understand the Company Culture
Research the company’s values and achievements, especially their focus on providing outstanding service to schools. Being able to align your answers with their mission will show that you’re genuinely interested in the role and fit well within their team.
