At a Glance
- Tasks: Provide on-site and remote IT support to schools across the South.
- Company: Leading ICT solutions provider for schools, recognised for outstanding achievement.
- Benefits: Competitive salary, 28 days holiday, private medical cover, and pension scheme.
- Other info: Flexible working hours with the option to work from home.
- Why this job: Join a dynamic team making a real difference in education technology.
- Qualifications: 3 years of IT support experience with Windows Server and desktop systems.
The predicted salary is between 30000 - 35000 € per year.
Location: Field/Home Based, Basingstoke or surrounding areas
Salary: £30-35K + benefits, Depending on Experience
Hours: The standard working hours are Monday to Friday, 8:00am to 5:00pm with the added benefit of being able to work from home or attend the company Office (PO15 5TH) when not at customer sites. Full Driving Licence and own car is required. This role is subject to an Enhanced DBS Check.
The role of the Field IT Support Technician involves working as part of a small team providing on-site and remote support to schools across the South. The ideal candidate will have at least 3 years’ experience in Windows Server & Desktop focussed IT support.
We are looking for an individual in good health with a full driving licence, who has expertise and experience in the following technical areas, with good people skills and the ability to communicate effectively with colleagues and customers. We will only consider current UK residents for this role. This role is subject to a clear Enhanced DBS check, and you must have a full UK driver’s licence.
The IT Support Technician will need experience and understanding of the following:
- Windows Server 2025/2022/2019/2016
- Windows 11/10 desktop systems
- Hyper-V
- Active Directory
- Group Policy
- Deployment Services - WDS/MDT/WSUS
- Networking (Switching/VLANs/Routing/Firewalls)
- Network Security
- Managed Antivirus
- Managed Backup
- Enterprise Wireless administration
- Powershell
Benefits:
- 28 days paid holiday including Statutory Holidays
- Zero excess Private Medical Cover
- Contributory Pension Scheme
Locations
IT Support Technician in Basingstoke, Hampshire employer: AgileICT
As a leading supplier of ICT solutions to schools on the South Coast, our company offers a supportive and dynamic work environment where IT Support Technicians can thrive. With a strong focus on employee growth, we provide opportunities for professional development alongside competitive benefits such as private medical cover and a contributory pension scheme. Our commitment to long-term job security and outstanding service ensures that you will be part of a dedicated team making a meaningful impact in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician in Basingstoke, Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in education technology. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you have a portfolio or examples of your past work, bring them along to interviews. Demonstrating your expertise in Windows Server and networking can really set you apart from the competition.
✨Tip Number 3
Prepare for the unexpected! Be ready for technical questions or practical tests during interviews. Brush up on your knowledge of Active Directory and Group Policy, as these are key areas for the role.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us get to know you better.
We think you need these skills to ace IT Support Technician in Basingstoke, Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Technician role. Highlight your experience with Windows Server and desktop systems, as well as any relevant technical skills. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your skills can benefit our team. Keep it friendly and professional – we love a bit of personality!
Show Off Your People Skills:Since this role involves working closely with schools, make sure to showcase your communication skills in your application. We value good people skills just as much as technical expertise, so let us know how you connect with others!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at AgileICT
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Active Directory, and networking basics. Be ready to discuss your hands-on experience with these technologies, as well as any troubleshooting scenarios you've faced in the past.
✨Show Off Your People Skills
Since this role involves working closely with schools, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively interacted with clients or colleagues, especially in high-pressure situations.
✨Be Ready for Practical Questions
Expect some technical questions or even practical tests during the interview. Think about common issues you’ve resolved and be prepared to explain your thought process step-by-step. This will show your problem-solving abilities.
✨Understand the Company Culture
Research the company’s values and recent achievements, like their recognition in the Parliamentary Review. Showing that you align with their mission and understand their unique position in the market can set you apart from other candidates.
