Simplified Energy in London is hiring for a Customer Success and Support Specialist. This hybrid role focuses on onboarding new customers, driving value from our platform, and providing ongoing support across onboarding calls, proactive check-ins, and reactive troubleshooting.
You will diagnose issues, respond to inquiries via email and live chat, and escalate complex bugs to the development team using Linear. Collaboration with product and engineering is essential for continuous improvement.
#J-18808-Ljbffr
