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- Tasks: Lead and inspire a team to deliver exceptional customer experiences in a new store.
- Company: Join Healthspan, the UK's top brand for health supplements and wellness.
- Benefits: Enjoy a competitive salary, monthly bonuses, staff discounts, and enhanced pension.
- Other info: Opportunity for rapid career growth as we expand our retail presence.
- Why this job: Be part of a mission-driven company that empowers healthier lives and fosters community.
- Qualifications: 2 years of experience as a Store Manager with strong leadership and compliance skills.
The predicted salary is between 33000 - 33000 ÂŁ per year.
Location: Winchester
Salary: ÂŁ33,000
Contract: Full Time – Permanent
Benefits: Monthly Bonus, Staff Discount, Enhanced Pension
Who We Are: Healthspan is the UK’s No. 1 Direct-To-Consumer for supplements and minerals. We’re passionate about empowering people to lead healthier, happier lives. As a trusted name in health and wellness since 1996, we craft premium-quality vitamins, minerals, and supplements designed to enhance nutrition and promote wellbeing.
Key Responsibilities:
- Lead, inspire, and develop an empathetic team that delivers needs-led, compliant customer consultations.
- Create a welcoming, inclusive store environment where customers feel heard, supported, and confident in their choices.
- Role model Healthspan’s advisory approach, ensuring guidance is accurate, clear and always compliant.
- Build long-term customer relationships and a sense of community.
- Set clear performance expectations and support the team to achieve targets in a responsible, compliant and service led way over a “sales” approach.
- Train and coach team members to be credible, trusted advisors through expert product knowledge and a detailed customer journey.
- Drive expert product knowledge across an intricate range and a regulated sector.
- Act as a Healthspan ambassador, representing the brand with professionalism, warmth, and integrity.
The Role: The Store Manager plays a pivotal role in bringing the Healthspan mission to life at a store level. You are a trusted presence for customers and colleagues, leading with integrity, empathy, and professionalism. You will support build and develop a high-performing team that delivers outstanding, compliant customer experiences, grounded in trust and genuine care. Through strong leadership and operational excellence, you will drive sustainable performance while fostering a loyal customer base and an engaged in-store community.
About You:
- Proven experience as a SM – ideally 2 years.
- Experienced in environments that have intricate product ranges and detailed customer journeys.
- Comfortable leading meaningful, sometimes sensitive customer conversations with empathy and maturity.
- Strong understanding of compliance and the importance of delivering guidance responsibly.
- A natural relationship-builder who earns trust through credibility and consistency.
- Genuine passion for health, wellbeing, and helping people make informed choices.
- Values loyalty both to your team and to the communities you serve.
- Calm, considered leadership style with the ability to inspire confidence in others.
Interview Process: If you are shortlisted for the position the hiring manager will arrange an informal telephone screening to discuss your affinity with the sector and share how much opportunity there is within Healthspan.
Store Manager in Winchester employer: Agile Retail
Contact Detail:
Agile Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Winchester
✨Tip Number 1
Get to know the company inside out! Research Healthspan's values, products, and community engagement strategies. This will help you connect your experience with their mission during interviews.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've inspired a team or handled sensitive customer conversations. These anecdotes will showcase your fit for the Store Manager role.
✨Tip Number 3
Prepare questions that show your genuine interest in the role and the company. Ask about their approach to team development or how they foster community relationships. It’ll make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Healthspan family and contributing to their mission.
We think you need these skills to ace Store Manager in Winchester
Some tips for your application 🫡
Show Your Passion for Health: When writing your application, let your enthusiasm for health and wellbeing shine through. We want to see how you connect with our mission at Healthspan and how you can inspire others to lead healthier lives.
Tailor Your Experience: Make sure to highlight your relevant experience as a Store Manager. We’re looking for someone who has led teams and understands the importance of compliance and customer care, so be specific about your achievements in these areas.
Be Personable and Authentic: Your written application should reflect your personality. We value authenticity, so don’t be afraid to share your unique approach to leadership and how you build relationships with customers and team members.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our new store in Winchester!
How to prepare for a job interview at Agile Retail
✨Know Your Healthspan
Before the interview, dive deep into Healthspan's mission and values. Familiarise yourself with their product range and how they empower customers to lead healthier lives. This knowledge will help you connect your experience with their goals during the conversation.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills, especially in developing empathetic teams. Think of situations where you've inspired your team or handled sensitive customer conversations. This will demonstrate your fit for the Store Manager role.
✨Emphasise Compliance and Customer Care
Be ready to discuss your understanding of compliance in retail and how it relates to customer consultations. Share specific instances where you've ensured guidance was accurate and compliant, showcasing your commitment to responsible service.
✨Build a Connection
During the interview, focus on building rapport with the hiring manager. Use your natural relationship-building skills to show how you can foster a sense of community in-store. This will reflect your ability to create a welcoming environment for both customers and staff.