At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences in a new store.
- Company: Healthspan, the UK's No. 1 Direct-To-Consumer for supplements and minerals.
- Benefits: Monthly bonus, staff discount, and a supportive work environment.
- Other info: Be part of a rapidly expanding brand with a focus on community engagement.
- Why this job: Join us in shaping the future of health and wellness retail.
- Qualifications: 2 years of experience as an Assistant Store Manager and a passion for health.
Position: Assistant Store Manager – NEW STORE OPENING
Location: Winchester
Salary: £29,000
Contract: Full Time – Permanent
Benefits: Monthly Bonus, Staff Discount (TBC)
Who We Are:
Healthspan is the UK’s No. 1 Direct-To-Consumer for supplements and minerals. We’re passionate about empowering people to lead healthier, happier lives. As a trusted name in health and wellness since 1996, we craft premium-quality vitamins, minerals, and supplements designed to enhance nutrition and promote wellbeing. But our success isn’t just about the products we create, it’s about the people who make it all possible. This is all achieved through prioritising needs led consultation and community engagement. Come shape the future of the Healthspan brand as we begin our retail journey, a huge milestone for us that will lead to a rapid brand expansion.
The Role:
The Assistant Store Manager plays a pivotal role in bringing the Healthspan mission to life at a store level. You are a trusted presence for customers and colleagues, leading with integrity, empathy, and professionalism. You will support build and develop a high-performing team that delivers outstanding, compliant customer experiences, grounded in trust and genuine care. Through strong leadership and operational excellence, you will drive sustainable performance while fostering a loyal customer base and an engaged in-store community.
Key Responsibilities:
- Lead, inspire, and develop an empathetic team that delivers needs-led, compliant customer consultations
- Create a welcoming, inclusive store environment where customers feel heard, supported, and confident in their choices
- Role model Healthspan’s advisory approach, ensuring guidance is accurate, clear and always compliant
- Build long-term customer relationships and a sense of community
- Set clear performance expectations and support the team to achieve targets in a responsible, compliant and service led way over a “sales” approach
- Train and coach team members to be credible, trusted advisors through expert product knowledge and a detailed customer journey
- Drive expert product knowledge across an intricate range and a regulated sector
- Act as a Healthspan ambassador, representing the brand with professionalism, warmth, and integrity
About You:
- Proven experience as an ASM – ideally 2 years
- Experienced in environments that have intricate product ranges and detailed customer journeys
- Comfortable leading meaningful, sometimes sensitive customer conversations with empathy and maturity
- Strong understanding of compliance and the importance of delivering guidance responsibly
- A natural relationship-builder who earns trust through credibility and consistency
- Genuine passion for health, wellbeing, and helping people make informed choices
- Values loyalty both to your team and to the communities you serve
- Calm, considered leadership style with the ability to inspire confidence in others
Interview Process: - TBC
Healthspan Wincheter - Assistant Store Manager in Winchester employer: Agile Retail
Agile Retail is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. Located in the heart of Oxford Street, our flagship store provides a unique opportunity to lead a dynamic team while enjoying competitive salaries and bonuses, all within a supportive environment that values innovation and customer satisfaction.
