At a Glance
- Tasks: Lead exciting retail projects from concept to completion, ensuring top-notch quality and creativity.
- Company: Agile Retail, a dynamic player in the retail industry with major global brands.
- Benefits: Enjoy enhanced holidays, quarterly socials, and a vibrant office culture.
- Other info: Join a fun, energetic team with great career growth opportunities and a dog-friendly office.
- Why this job: Make a real impact in a fast-paced environment while shaping exceptional retail experiences.
- Qualifications: Experience in retail or creative production, strong communication, and project management skills.
The predicted salary is between 45000 - 50000 £ per year.
Location: Hammersmith, LONDON
Contract: Full Time - Permanent
Contract Type: 4 days office / field & 1 day WFH
Salary: £45,000 - £50,000 per annum plus competitive bonus & benefits
Benefits: Enhanced Holiday, Quarterly Socials & Thriving Business
MUST HAVE: An understanding of how retail works gained through experience at any level (Store or HO)
Who We Are: At Agile Retail, we operate stores, build brands and support some of the world's most recognisable retail businesses. We are looking for a Senior Production Manager to sit at the centre of our creative and build operation - taking ownership of retail fit outs, pop-ups, branded environments and experiential activations from concept through to completion.
This is not a traditional Production management role. No two days are the same and the right person will thrive in a fast-paced retail environment where ownership, commercial awareness, creative thinking, problem solving and strong execution genuinely matter.
The Senior Production Manager Role:
- Own the end-to-end delivery of retail fit outs, branded environments, pop-ups and experiential activations, ensuring projects are delivered on time, within budget and to the highest possible standard.
- Own the delivery of retail fit outs, branded environments, pop-ups and experiential activations from brief through to completion.
- Take client briefs and turn them into clear, deliverable project plans.
- Carry out site surveys and feasibility assessments.
- Advise on build methods, materials and technical requirements.
- Build project budgets, Bills of Materials and manage Production costs.
- Source suppliers, compare quotations and value engineer where appropriate.
- Prepare proposals, installation plans and client presentations for approval.
- Lead client communication, weekly WIP meetings and stakeholder updates.
- Brief design, production and installation teams throughout Production delivery.
- Approve drawings, samples and technical specifications.
- Coordinate logistics, deliveries, site readiness and installation schedules.
- Act as the onsite point of contact during installations, resolving issues quickly while maintaining quality.
- Complete snagging, project handovers and final project documentation.
What's In It For The Senior Production Manager?
- Fast-growing retail business working with major global brands.
- High exposure to clients, creative teams, production teams and retail partners.
- A role with real ownership across retail fit outs, branded environments and experiential projects.
- Energetic, entrepreneurial culture where pace and accountability matter.
- Genuine variety across creative production, installations, live environments and retail activations.
- The opportunity to shape how Agile Retail delivers exceptional retail experiences as the business grows.
Company Benefits:
- Dress down office environment.
- Office gym / communal bar / cafe / dog friendly office / outdoor terrace.
- Quarterly company bonus.
- Enhanced paid holiday.
- Booze bar & snack area.
- Regular work socials inc summer & Christmas parties.
- Wellbeing allowance.
The Role Would Suit Someone Who Is:
- Experienced managing retail, experiential, interiors, live events or creative production projects.
- Confident leading Production from concept through to completion with full ownership.
- Commercially aware with experience managing budgets, timelines and project profitability.
- An excellent communicator who enjoys building long-term client relationships.
- Organised and comfortable managing multiple concurrent projects.
- Confident coordinating design, production and installation teams.
- Comfortable managing onsite delivery within fast-paced live environments.
- Solutions focused with excellent stakeholder management and problem-solving skills.
- Passionate about delivering exceptional retail environments and customer experiences.
Bonus Points If You Have Experience With:
- SketchUp or AutoCAD.
- Adobe Creative Suite (Photoshop, Illustrator or InDesign).
- Print, POS or fixture production.
- Health & Safety site standards and CDM processes.
- Joinery, fabrication and manufacturing workflows.
- An established network of trusted build and production suppliers.
Part project leader. Part retail expert. Part client partner.
Senior Production Manager employer: Agile Retail
Agile Retail is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. Located in the heart of Oxford Street, our flagship store provides a unique opportunity to lead a dynamic team while enjoying competitive salaries and bonuses, all within a supportive environment that values innovation and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Production Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Agile Retail, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Agile Retail!
We think you need these skills to ace Senior Production Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Agile Retail, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Agile Retail and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Agile Retail that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Agile Retail
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
