At a Glance
- Tasks: Lead and inspire a retail team to achieve outstanding sales and service.
- Company: Join IQOS, a global innovator in smoke-free alternatives.
- Benefits: Enjoy a competitive salary, monthly bonuses, and pension benefits.
- Other info: Full training provided with excellent career growth opportunities.
- Why this job: Make a real impact in a modern retail environment focused on innovation.
- Qualifications: Proven experience in retail management and team leadership.
The predicted salary is between 36500 - 36500 € per year.
Location: High Street Kensington
Salary: £36,500 Per Anum
Contract: Permanent
Hours: 40 hours per week
Benefits: Competitive salary, performance-related monthly store bonus, pension
Please note: Applicants must be aged 18+ due to the nature of the product.
Are you a confident, results-driven retail manager? We’re looking for an experienced leader who can inspire a team, drive operational excellence, and deliver outstanding store performance. If you excel at coaching, motivating, and developing staff while achieving ambitious sales targets, this is the role for you.
About IQOS: IQOS is a global innovation from Philip Morris International, designed to offer adult smokers a better alternative to traditional cigarettes. Instead of burning tobacco, IQOS heats specially designed tobacco units, delivering the taste and satisfaction of tobacco with significantly reduced levels of harmful chemicals. With a mission to create a smoke‑free future, IQOS combines cutting‑edge technology with expert retail experiences to educate and guide adult smokers towards a modern alternative to smoking.
The Role: As Retail Store Manager, you will have full responsibility for your store’s performance, leading your team to deliver exceptional results in sales, service, and operational standards.
Key Responsibilities:
- Lead, coach and develop a retail team, setting clear performance expectations and delivering ongoing feedback
- Drive sales performance and ensure the store achieves or exceeds targets
- Oversee all operational aspects of the store including stock management, reporting, cash handling, and opening/closing procedures
- Implement strategies to improve store efficiency, customer experience, and team engagement
- Maintain high product knowledge and ensure your team is fully trained and confident in communicating IQOS features
This is a leadership-focused role, with full training and support provided to help you succeed.
About You: The ideal candidate is a professional Retail Store Manager who:
- Excels at leading, motivating and developing a high‑performing team
- Is results‑driven and accountable for achieving store targets
- Has strong operational knowledge and experience managing all aspects of a retail
- Demonstrates strategic thinking and problem‑solving skills
- Is customer‑focused, enthusiastic, and passionate about delivering excellence
- Builds strong relationships with team members and stakeholders
- Has high emotional intelligence and inspires confidence in others
Interview Process:
- Screening call
- 1st stage Virtual Interview
- 2nd stage in person Interview in Hammersmith
Take the next step in your retail management career and join us as a Store Manager.
Retail Store Manager in London employer: Agile Retail
At IQOS, we pride ourselves on being an exceptional employer, offering a competitive salary and performance-related bonuses that reward your hard work. Our vibrant work culture in High Street Kensington fosters personal and professional growth, with comprehensive training and development opportunities to help you excel as a Retail Store Manager. Join us in our mission for a smoke-free future, where your leadership can make a meaningful impact in a forward-thinking environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager in London
✨Tip Number 1
Get to know the company inside out! Research IQOS and its mission to create a smoke-free future. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team to success or turned around a challenging situation. We want to hear how you inspire and motivate others.
✨Tip Number 3
Prepare questions for your interviewers. Show us that you're engaged and curious about the role and the team dynamics. It’s a great way to demonstrate your strategic thinking!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and ready to take the next step in your retail management career.
We think you need these skills to ace Retail Store Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Retail Store Manager role. Highlight your leadership experience, sales achievements, and any relevant operational knowledge to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about retail management and how you can inspire a team. Be sure to mention your results-driven approach and any specific strategies you've used to achieve targets.
Showcase Your Team Leadership Skills:In both your CV and cover letter, emphasise your ability to lead and develop a team. Share examples of how you've motivated staff and improved performance in previous roles – we love hearing about success stories!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Agile Retail
✨Know Your Stuff
Make sure you have a solid understanding of IQOS and its products. Familiarise yourself with the technology behind it and how it differs from traditional smoking. This will show your passion for the brand and help you answer any product-related questions confidently.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Think about specific situations where you motivated staff to achieve targets or improved team performance. This will demonstrate your capability as a Retail Store Manager.
✨Be Results-Driven
Come ready to discuss your previous sales achievements and how you plan to drive performance in this role. Use metrics and specific examples to illustrate your success in meeting or exceeding targets, as this aligns perfectly with what they’re looking for.
✨Engage with the Interviewers
During the interview, ask insightful questions about the store's current challenges and how you can contribute to overcoming them. This shows your strategic thinking and genuine interest in the role, making you stand out as a candidate.
