At a Glance
- Tasks: Oversee daily operations of multiple retail stores and ensure top-notch performance.
- Company: Agile Retail, a fast-growing business working with major global brands.
- Benefits: Enjoy enhanced holiday, quarterly bonuses, and a vibrant office culture.
- Other info: Join a fun, energetic team with great career growth opportunities.
- Why this job: Take ownership in a dynamic environment and make a real impact on retail operations.
- Qualifications: Experience in retail operations management and strong organisational skills.
The predicted salary is between 40000 - 45000 € per year.
Location: Hammersmith, LONDON
Contract: Full Time - Permanent
Contract Type: 4 days office / field 1 day WFH
Salary: £40,000 - £45,000 per annum plus quarterly bonus
Benefits: Enhanced Holiday, Quarterly Socials & Thriving Business
Who We Are:
At Agile Retail, we operate stores, build brands and support some of the world’s most recognisable retail businesses. We are looking for an Operations Manager to sit at the centre of our retail operation - taking ownership of store performance, operational delivery and the standards that keep everything moving brilliantly behind the scenes.
This is not a traditional operations role. No two days are the same and the right person will thrive in a fast-paced retail environment where ownership, problem solving, commercial awareness and strong execution genuinely matter.
Retail Operations Manager Role:
- You’ll own the day-to-day operational performance of a group of stores and retail projects, making sure they run efficiently, consistently and in line with agreed standards.
- Own the day-to-day operational performance of assigned stores and projects.
- Ensure staffing, stock, logistics and compliance are delivered effectively and consistently.
- Act as the key operational contact for store-related issues, actions and performance.
- Monitor operational KPIs including compliance, staffing efficiency, service standards and store readiness.
- Identify performance gaps and take corrective action to improve delivery.
- Line manage Operations Executives where applicable, setting priorities and ensuring follow-through.
- Coordinate inputs from multiple teams to ensure seamless execution across stores and projects.
- Manage relationships with key operational suppliers including maintenance, logistics and facilities.
- Support and where appropriate lead the operational delivery of new store openings and activations.
- Oversee post-launch stabilisation, optimisation and continuous improvement.
- Contribute to improving processes, tools and ways of working across Agile Retail.
What’s in it for the Retail Operations Manager?
- Fast-growing retail business working with major global brands.
- High exposure to senior leadership, stores, central teams and retail partners.
- A role with real ownership across stores, projects, suppliers and operational delivery.
- Energetic, entrepreneurial culture where pace and accountability matter.
- Genuine variety across stock, logistics, compliance and new openings.
- The chance to shape how Agile Retail delivers operational excellence as the business grows.
Company benefits:
- Dress down office environment.
- Office gym / communal bar / cafe / dog friendly office / outdoor terrace.
- Quarterly company bonus.
- Enhanced paid holiday.
- Booze bar & snack area.
- Regular work socials inc summer & xmas parties.
- Wellbeing allowance.
The role would suit someone who is:
- Experienced in retail operations management across multiple stores or projects.
- Highly organised with strong prioritisation skills.
- Comfortable managing complexity across people, stock, logistics and suppliers.
- Commercially aware and focused on improving performance.
- A confident problem solver who takes accountability rather than escalating prematurely.
- Strong at communicating with stores, central teams, suppliers and senior stakeholders.
- Comfortable leading, coaching or supporting others to deliver.
- Calm under pressure and able to keep delivery moving at pace.
Part operator. Part problem solver. Part retail delivery engine.
Retail Operations Manager in London employer: Agile Retail
Agile Retail is an exceptional employer that fosters a dynamic and entrepreneurial work culture, perfect for those seeking to make a real impact in the retail sector. With a focus on employee growth, you will enjoy high exposure to senior leadership and the opportunity to shape operational excellence while benefiting from enhanced holiday, quarterly socials, and a vibrant office environment in Hammersmith. Join us to thrive in a fast-paced setting where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Operations Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Agile Retail and understanding their operations. Know their values and how you can contribute to their success. Practice common interview questions and think of examples from your past experiences that showcase your problem-solving skills and operational expertise.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the interview to remind them of your conversation and reinforce your interest in the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Agile Retail and being part of their exciting journey.
We think you need these skills to ace Retail Operations Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Retail Operations Manager role. Highlight your experience in managing multiple stores and any specific achievements that showcase your problem-solving skills and operational excellence.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for Agile Retail. Share specific examples of how you've improved performance in previous roles and how you thrive in fast-paced environments.
Showcase Your Communication Skills:Since this role involves liaising with various teams and stakeholders, make sure to demonstrate your strong communication skills in your application. Use clear and concise language to convey your ideas and experiences.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Agile Retail
✨Know Your Retail Operations Inside Out
Before the interview, make sure you brush up on your knowledge of retail operations management. Understand key performance indicators (KPIs) relevant to the role and be ready to discuss how you've successfully managed multiple stores or projects in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of challenges you've faced in previous roles and how you tackled them. This is a fast-paced environment, so demonstrating your ability to think on your feet and resolve issues efficiently will impress the interviewers.
✨Communicate Clearly and Confidently
Since you'll be liaising with various teams and stakeholders, practice articulating your thoughts clearly. Use specific examples to illustrate your points, and don’t shy away from discussing how you’ve led or coached others in your previous roles.
✨Emphasise Your Commercial Awareness
Be prepared to discuss how you can improve operational performance and drive results. Research Agile Retail and its competitors, and think about how you can contribute to their success. Showing that you understand the business landscape will set you apart.
