Retail Operations Executive in London

Role: Retail Operations Executive
Location: Hammersmith, West London
Contract: Full Time - Permanent
Salary: £32,000 - £35,000 PA
Benefits: Enhanced Holiday, Quarterly Bonus, Regular Socials & Thriving Business

Who We Are:

At Agile Retail, we operate stores, build brands and support some of the world's most recognisable retail businesses. We are looking for an Operations Executive to help drive operational performance across our growing portfolio of stores and retail projects.

This isn't a traditional desk-based operations role. You'll be at the centre of making things happen - supporting new store openings, solving operational challenges, coordinating multiple teams and ensuring our stores have everything they need to perform at their best.

The Operations Executive Role:

You'll support the end-to-end operational delivery of stores and retail projects, helping take them from launch through to successful day-to-day operation.

• Support new store openings and retail projects from planning through to post-opening

• Ensure stores are operationally ready across people, stock, logistics, systems, compliance and Health & Safety

• Monitor operational performance and maintain consistent standards across stores

• Identify operational issues, take ownership and drive them through to resolution

• Coordinate activity across People, Stock & Supply, Build, Creative and Field Operations

• Manage relationships with operational suppliers and partners

• Identify recurring issues and opportunities to improve processes and ways of working

• Provide clear communication between stores, central teams and account teams

• Anticipate operational risks and proactively support solutions

What's in it for the Operations Executive?

• Fast-growing business with genuine opportunities for progression

• Exposure to multiple retail brands, stores and operational projects

• Hands-on involvement in new store openings and retail activations

• Opportunity to work across multiple areas of the business

• Energetic, entrepreneurial environment where pace and accountability matter

Company benefits:

• Dress down office environment

• Office gym / communal bar / cafe / dog friendly office / outdoor terrace

• Quarterly company bonus

• Enhanced paid holiday

• Booze bar & snack area

• Regular work socials inc summer & xmas parties

• Wellbeing allowance

The role would suit someone who is:

• Experienced in retail operations, ideally across multiple stores, locations or retail projects

• Highly organised and comfortable managing multiple priorities simultaneously

• A confident problem solver who takes ownership rather than simply escalating issues

• Comfortable working at pace within a fast-moving retail environment

• Experienced coordinating multiple teams and stakeholders to achieve operational outcomes

• A strong communicator who can build effective relationships with store teams, central functions, clients and suppliers

• Commercially aware with an understanding of how strong operational execution supports store performance

• Comfortable working with operational standards, compliance frameworks and Health & Safety requirements

• Proactive, curious and constantly looking for opportunities to improve how things are done

• Someone who enjoys getting involved, taking accountability and following things through to completion

Part coordinator. Part problem solver. Part making retail happen.

INDHP