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- Tasks: Lead and inspire a team to deliver exceptional customer experiences in a new store.
- Company: Join Healthspan, the UK's top brand for health supplements and wellness.
- Benefits: Enjoy a competitive salary, monthly bonuses, and staff discounts.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be part of a brand expansion and make a real impact on community health.
- Qualifications: 2 years of experience as an Assistant Store Manager with strong leadership skills.
The predicted salary is between 29000 - 29000 ÂŁ per year.
Location: Sailsbury
Salary: ÂŁ29,250
Contract: Full Time – Permanent
Benefits: Monthly Bonus, Staff Discount (TBC)
Healthspan is the UK’s No. 1 Direct-To-Consumer for supplements and minerals. We’re passionate about empowering people to lead healthier, happier lives. As a trusted name in health and wellness since 1996, we craft premium-quality vitamins, minerals, and supplements designed to enhance nutrition and promote wellbeing.
The Assistant Store Manager plays a pivotal role in bringing the Healthspan mission to life at a store level. You are a trusted presence for customers and colleagues, leading with integrity, empathy, and professionalism. You will support build and develop a high-performing team that delivers outstanding, compliant customer experiences, grounded in trust and genuine care.
Through strong leadership and operational excellence, you will drive sustainable performance while fostering a loyal customer base and an engaged in-store community.
Key Responsibilities
- Lead, inspire, and develop an empathetic team that delivers needs-led, compliant customer consultations
- Create a welcoming, inclusive store environment where customers feel heard, supported, and confident in their choices
- Role model Healthspan’s advisory approach, ensuring guidance is accurate, clear and always compliant
- Build long-term customer relationships and a sense of community
- Set clear performance expectations and support the team to achieve targets in a responsible, compliant and service led way over a “sales” approach
- Train and coach team members to be credible, trusted advisors through expert product knowledge and a detailed customer journey
- Drive expert product knowledge across an intricate range and a regulated sector
- Act as a Healthspan ambassador, representing the brand with professionalism, warmth, and integrity
About You
- Proven experience as an ASM – ideally 2 years
- Experienced in environments that have intricate product ranges and detailed customer journeys
- Comfortable leading meaningful, sometimes sensitive customer conversations with empathy and maturity
- Strong understanding of compliance and the importance of delivering guidance responsibly
- A natural relationship-builder who earns trust through credibility and consistency
- Genuine passion for health, wellbeing, and helping people make informed choices
- Values loyalty both to your team and to the communities you serve
- Calm, considered leadership style with the ability to inspire confidence in others
Interview Process: TBC
Assistant Store Manager in London employer: Agile Retail
Contact Detail:
Agile Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in London
✨Tip Number 1
Get to know the company inside out! Research Healthspan's values, products, and mission. This way, when you walk into that interview, you can show them you're not just another candidate – you're genuinely passionate about what they do.
✨Tip Number 2
Practice your leadership stories! Think of times you've inspired a team or handled a tricky customer situation. We want you to be ready to share these experiences in a way that highlights your empathy and professionalism.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows you respect the opportunity and are serious about joining the Healthspan family.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager in London
Some tips for your application 🫡
Show Your Passion for Health and Wellbeing: When writing your application, let your enthusiasm for health and wellness shine through. We want to see how your values align with our mission at Healthspan, so share any personal experiences or insights that highlight your commitment to helping others lead healthier lives.
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Store Manager role. Highlight your relevant experience in leading teams and delivering exceptional customer service, especially in environments with intricate product ranges. We love seeing how you can bring your unique skills to our new store!
Be Authentic and Personable: We’re all about building relationships, so don’t be afraid to let your personality come through in your application. Share stories that showcase your empathetic leadership style and how you’ve successfully built trust with customers and colleagues in the past.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining the Healthspan family!
How to prepare for a job interview at Agile Retail
✨Know the Brand Inside Out
Before your interview, dive deep into Healthspan's mission and values. Understand their product range and how they empower customers to lead healthier lives. This knowledge will not only impress the interviewers but also show your genuine interest in the brand.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or handled sensitive customer conversations. Highlight your ability to inspire and develop others, as this role is all about building a high-performing team that delivers exceptional service.
✨Emphasise Empathy and Customer Care
Be ready to discuss how you approach customer interactions with empathy and professionalism. Share specific instances where you've built long-term relationships with customers, demonstrating your commitment to their wellbeing and satisfaction.
✨Prepare for Compliance Questions
Since compliance is crucial in this role, brush up on relevant regulations and be prepared to discuss how you ensure guidance is accurate and responsible. Showing that you understand the importance of compliance will set you apart as a credible candidate.