At a Glance
- Tasks: Deliver personalised consultations and build meaningful customer relationships in a welcoming store.
- Company: Join Healthspan, the UK's leading health and wellness brand with a passion for wellbeing.
- Benefits: Enjoy a competitive salary, monthly bonuses, and exclusive discounts.
- Other info: Great opportunity for career growth in a supportive, community-focused environment.
- Why this job: Be part of a new store opening and help customers make informed health choices.
- Qualifications: Retail or customer-facing experience preferred; empathy and a passion for health are key.
The predicted salary is between 27456 - 27456 £ per year.
Location: Horsham
Salary: £13.20 Per Hour
Contract: Full Time – Permanent
Benefits: Monthly Bonus, Discount
Who We Are:
Healthspan is the UK’s No. 1 Direct-To-Consumer for supplements and minerals. We’re passionate about empowering people to lead healthier, happier lives. As a trusted name in health and wellness since 1996, we craft premium-quality vitamins, minerals, and supplements designed to enhance nutrition and promote wellbeing. But our success isn’t just about the products we create, it’s about the people who make it all possible. This is all achieved through prioritising needs led consultation and community engagement.
Key Responsibilities:
- Deliver needs-led, compliant customer consultations grounded in trust and genuine care
- Create a welcoming and inclusive store environment where customers feel heard and supported
- Provide accurate, clear, and responsible product guidance in line with Healthspan’s advisory approach
- Build meaningful, long-term customer relationships and encourage community engagement
- Maintain strong product knowledge across an intricate range within a regulated sector
- Support store performance targets in a responsible, service-led manner
The Role:
As a Sales Associate, you are at the heart of the Healthspan in-store experience. You will deliver personalised, needs-led consultations, helping customers make informed decisions about their health and wellbeing. You’ll act as a trusted advisor, ensuring every interaction is professional, empathetic, and compliant. Working as part of a high‑performing team, you will contribute to a welcoming store environment while supporting sustainable performance through service‑led engagement rather than a traditional sales approach.
About You:
- Previous retail or customer-facing experience (health & wellbeing experience desirable but not essential)
- Comfortable having meaningful, sometimes sensitive conversations with empathy and maturity
- Committed to on‑going learning - working with large intricate product range
- Strong attention to detail with an understanding of the importance of compliance
- A natural relationship‑builder who earns trust through credibility and authenticity
- Genuine passion for health, wellbeing, and helping people make informed choices
Interview Process:
If you are shortlisted for the position the hiring manager will arrange an informal telephone screening to discuss your affinity with the sector and share how much opportunity there is within Healthspan.
Come shape the future of the Healthspan brand as we begin our retail journey, a huge milestone for us that will lead to a rapid brand expansion.
Sales Associate in Horsham employer: Agile Retail
Healthspan is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. As a Health & Wellness Advisor in our new Horsham store, you will enjoy the benefits of working in a supportive environment that values your contributions while providing opportunities for meaningful customer interactions and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate in Horsham
✨Tip Number 1
Get to know Healthspan inside out! Familiarise yourself with their products and values. This way, when you chat with the hiring manager, you can show off your passion for health and wellbeing, making you stand out as a candidate.
✨Tip Number 2
Practice your people skills! Since the role is all about building relationships, think of examples from your past experiences where you've successfully connected with customers. This will help you demonstrate your natural relationship-building abilities during the interview.
✨Tip Number 3
Be ready for those tricky questions! Prepare to discuss how you would handle sensitive conversations with empathy. Show that you can be professional while still being approachable – that's key for a Sales Associate at Healthspan.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Healthspan team and contributing to their mission of empowering healthier lives.
We think you need these skills to ace Sales Associate in Horsham
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for health and wellbeing right from the start. In your application, share why you’re excited about joining Healthspan and how you can contribute to our mission of empowering people.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in retail or customer-facing roles. We want to see how your skills align with our needs-led approach, so don’t be shy about showcasing your strengths!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your journey, your understanding of our products, and how you can build meaningful relationships with customers. Keep it genuine and engaging.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our new store opening in Horsham!
How to prepare for a job interview at Agile Retail
✨Know Your Products
Before the interview, dive deep into Healthspan's range of products. Familiarise yourself with their benefits and how they can help customers. This knowledge will not only impress the interviewer but also show your genuine interest in health and wellbeing.
✨Practice Empathy
Since the role involves having meaningful conversations, practice how you would approach sensitive topics with empathy. Think of examples from your past experiences where you’ve successfully built trust with customers or clients, as this will demonstrate your ability to connect on a personal level.
✨Showcase Your Customer Service Skills
Prepare to discuss specific instances where you've provided excellent customer service. Highlight how you’ve created welcoming environments or resolved issues, as this aligns perfectly with the needs-led consultations Healthspan values.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture or the team dynamics. This shows your enthusiasm for the role and helps you gauge if Healthspan is the right fit for you.
