At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences in a new store.
- Company: Join Healthspan, the UK's top brand for health supplements and wellness.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and a supportive work environment.
- Other info: Opportunity for career growth in a dynamic and inclusive workplace.
- Why this job: Be part of a brand's exciting retail journey and make a real impact on community health.
- Qualifications: 2 years of experience as an Assistant Store Manager with strong leadership skills.
The predicted salary is between 29000 - 29000 € per year.
Position: Assistant Store Manager – NEW STORE OPENING
Location: Horsham
Salary: £29,000
Contract: Full Time – Permanent
Benefits: Bonus, Discount
Who We Are: Healthspan is the UK’s No. 1 Direct-To-Consumer for supplements and minerals. We’re passionate about empowering people to lead healthier, happier lives. As a trusted name in health and wellness since 1996, we craft premium-quality vitamins, minerals, and supplements designed to enhance nutrition and promote wellbeing. Our success isn’t just about the products we create, it’s about the people who make it all possible. This is achieved through prioritising needs led consultation and community engagement. Come shape the future of the Healthspan brand as we begin our retail journey, a huge milestone for us that will lead to rapid brand expansion.
The Role: The Assistant Store Manager plays a pivotal role in bringing the Healthspan mission to life at a store level. You are a trusted presence for customers and colleagues, leading with integrity, empathy, and professionalism. You will support building and developing a high-performing team that delivers outstanding, compliant customer experiences, grounded in trust and genuine care. Through strong leadership and operational excellence, you will drive sustainable performance while fostering a loyal customer base and an engaged in-store community.
Key Responsibilities:
- Lead, inspire, and develop an empathetic team that delivers needs-led, compliant customer consultations.
- Create a welcoming, inclusive store environment where customers feel heard, supported, and confident in their choices.
- Role model Healthspan’s advisory approach, ensuring guidance is accurate, clear and always compliant.
- Build long-term customer relationships and a sense of community.
- Set clear performance expectations and support the team to achieve targets in a responsible, compliant and service led way over a “sales” approach.
- Train and coach team members to be credible, trusted advisors through expert product knowledge and a detailed customer journey.
- Drive expert product knowledge across an intricate range and a regulated sector.
- Act as a Healthspan ambassador, representing the brand with professionalism, warmth, and integrity.
About You:
- Proven experience as an ASM – ideally 2 years.
- Experienced in environments that have intricate product ranges and detailed customer journeys.
- Comfortable leading meaningful, sometimes sensitive customer conversations with empathy and maturity.
- Strong understanding of compliance and the importance of delivering guidance responsibly.
- A natural relationship-builder who earns trust through credibility and consistency.
- Genuine passion for health, wellbeing, and helping people make informed choices.
- Values loyalty both to your team and to the communities you serve.
- Calm, considered leadership style with the ability to inspire confidence in others.
Assistant Store Manager in Horsham employer: Agile Retail
Healthspan is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. As we embark on our retail journey in Horsham, you will have the unique opportunity to shape a new store environment while enjoying benefits such as bonuses and discounts. Join us to be part of a passionate team dedicated to empowering customers towards healthier lives, with ample opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Horsham
✨Tip Number 1
Get to know the company inside out! Research Healthspan's values, products, and community initiatives. This way, when you walk into that interview, you can show them you're not just another candidate – you're genuinely passionate about their mission.
✨Tip Number 2
Practice your leadership stories! Think of times you've inspired a team or handled a tricky customer situation. We want you to share those experiences confidently, showing how you embody the qualities they’re looking for in an Assistant Store Manager.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences at Healthspan and any tips they might have for you. It’s a great way to get insider info and maybe even a referral!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Store Manager in Horsham
Some tips for your application 🫡
Show Your Passion for Health and Wellbeing:When writing your application, let your enthusiasm for health and wellness shine through. We want to see how your values align with our mission at Healthspan, so share any personal experiences or insights that highlight your commitment to helping others lead healthier lives.
Tailor Your Application:Make sure to customise your CV and cover letter for the Assistant Store Manager role. Highlight your relevant experience in leading teams and delivering exceptional customer service, especially in environments with intricate product ranges. We love seeing how you can bring your unique skills to our new store!
Be Authentic and Personable:We’re all about building relationships, so don’t be afraid to let your personality come through in your application. Share stories that demonstrate your ability to connect with customers and colleagues alike. Authenticity is key, and we appreciate candidates who can communicate with warmth and integrity.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and ensure it reaches the right people. Plus, it shows us you’re serious about joining the Healthspan family!
How to prepare for a job interview at Agile Retail
✨Know the Brand Inside Out
Before your interview, dive deep into Healthspan's mission and values. Understand their product range and how they empower customers to lead healthier lives. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire and develop others, especially in customer-focused environments. Be ready to discuss how you can create a welcoming atmosphere that aligns with Healthspan’s values.
✨Emphasise Empathy and Communication
Since the role involves meaningful customer conversations, think of instances where you've handled sensitive discussions with empathy. Practice articulating how you build trust and rapport with customers, as this is crucial for the Assistant Store Manager position.
✨Demonstrate Compliance Awareness
Familiarise yourself with compliance standards relevant to the health and wellness sector. Be prepared to discuss how you ensure accurate and responsible guidance in customer interactions. This will show that you understand the importance of delivering compliant advice in a regulated environment.
