At a Glance
- Tasks: Lead a dynamic team to create an unforgettable shopping experience.
- Company: Join GARAGE, a bold fashion brand making waves in the UK.
- Benefits: Enjoy a competitive salary, bonuses, store discounts, and growth opportunities.
- Other info: Exciting role with no two days the same as we expand in the UK.
- Why this job: Be part of a movement that celebrates confidence and community.
- Qualifications: 1+ years in people management and 2+ years in retail, preferably in fashion.
The predicted salary is between 14.3 - 14.3 £ per hour.
Position: Team Leader – NEW STORE OPENING JAN
Location: Bullring Shopping Centre, Birmingham
Salary: £14.30 per hour PLUS BONUS
Contract: Full Time – Permanent
Benefits: Bonus, Store Discount, L&D Programmes, Part Of Something Huge
We’re not just a fashion brand - we’re a movement. At GARAGE, we live for unapologetic confidence, turning everyday moments into something unforgettable, and creating spaces where everyone can feel fearless. We’re looking for team players who want to make their mark. If you’re ready to bring the energy, connect with our community, and live unapologetically - you belong here!
Our core strengths are rooted in our team, our innovation and our customers. We are proud to hire and retain aspirational leaders who are driven to achieve great things and are recognised for their entrepreneurial spirit.
The Role:
- Reporting to the Store Manager, your main focus as Team Leader is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to drive operational efficiency.
- You will make a serious impact through your sales expertise and personalised service, which will help you build and maintain meaningful and long-term relationships with each customer.
- You are an integral part of the success of your store!
- Motivate and inspire your team leading them to success.
- Role model mentality leading by example.
- Our customer champion and brand ambassador.
- On the spot coaching driving daily progress.
About You:
- Min 1 year people management experience preferably from a HS fashion background.
- Min 2 years retail experience preferably from a HS fashion background.
- Previous experience managing large teams.
- Worked in a high turnover store before.
- Passion for fashion and is extremely customer-orientated.
- Flair for VM, brand standards and training.
- Social Media savvy and can further leverage the brands image though it.
- Natural leader and authentic individual.
Our Promise: no day will be like the last - we aim to be better today than we were yesterday. Come and shape the future of the GARAGE UK expansion.
Team Leader in Birmingham employer: Agile Retail
At GARAGE, we pride ourselves on being more than just a fashion brand; we are a vibrant community that champions unapologetic confidence and creativity. As an Administrative Assistant in our Retail Operations team, you will enjoy a supportive work culture that values your contributions, offers competitive pay, and provides opportunities for personal and professional growth through our Learning & Development programmes. Join us in the UK as we expand our movement, where your role is crucial to delivering an exceptional shopping experience and being part of something truly impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Birmingham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Agile Retail, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Agile Retail!
We think you need these skills to ace Team Leader in Birmingham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Agile Retail, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Agile Retail and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Agile Retail that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Agile Retail
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
