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For Companies At a Glance
- Tasks: Help finance teams optimise cash management and automate financial operations.
- Company: Fast-growing fintech scale-up with a dynamic culture and ambitious goals.
- Benefits: Competitive salary, career acceleration, and exposure to senior stakeholders.
- Why this job: Join a leading fintech and make a real impact on finance transformation.
- Qualifications: Degree in Business or Finance and 1-3 years in fintech or consulting.
- Other info: Collaborate with top teams and grow your expertise in finance technology.
The predicted salary is between 36000 - 60000 £ per year.
About Agicap
Created in Lyon in 2016 by three French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 8000 customers, 550 employees and fast revenue growth (7x between 2021 and 2024). Agicap is part of the FT120, rewarding the most promising startups in France. Agicap allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and forecast their cash flow, pay their suppliers and get paid. Cash is King, and Agicap fundamentally reshapes the way companies manage one of their greatest pain points. Our ambition is to become the global financial management solution for SMEs and Mid-Market companies worldwide.
We have raised €145M since our creation, with prestigious VC funds including AVP, Greenoaks, Partech and BlackFin. These additional resources further fuel our product innovation, allowing us to grow significantly the team by welcoming new talents and accelerating our international expansion across Europe. We believe our success comes from our highly passionate and dedicated teams, committed to building a company where people can grow and build their careers. We are constantly looking for great talents, aiming for excellence and ready to join our ambitious adventure.
Why This Role Exists
As our customers scale, their finance environments become more complex. They operate across multiple entities, bank accounts, currencies and financial systems, and need modern treasury technology to operate efficiently. This role exists to help finance teams successfully implement and optimise modern treasury and finance workflows, enabling them to move from fragmented, manual processes to scalable, automated and data driven financial operations. This is not a traditional Customer Success or Account Management role. You will work in a client facing implementation and process advisory capacity, helping customers realise real value from their finance technology stack.
What you will do:
- Manage a portfolio of strategic customers, driving deep product adoption, solving complex finance workflow challenges and increasing long term value creation.
- Support customers in optimising how they manage cash, treasury, payments and financial visibility processes using Agicap.
- Understand customer finance ecosystems across ERP, banking, payments and treasury layers and translate business needs into scalable data and workflow structures.
- Drive measurable customer outcomes including activation depth, ROI and gross retention.
- Identify finance optimisation and transformation use cases and quantify business impact.
- Act as the voice of the customer across Product, Customer Success, Marketing and Commercial teams.
- Deep dive into treasury, payments and finance workflows to improve how customers operate their finance tech stack.
- Support customers in moving from manual or fragmented finance processes to automated, scalable finance operations.
- Build strong product expertise and support internal knowledge sharing across teams.
- Work closely with Commercial teams to identify strategic growth opportunities.
- Collaborate cross functionally to ensure customers achieve their long term finance and business objectives.
What You Need To Succeed:
- Bachelor's or Master's degree in Business, Finance, Economics or similar.
- 1 to 3 years of experience in: Fintech, Consulting, Finance Operations, Treasury, Accounting or Customer facing SaaS roles.
- Interest in how finance processes, payments and financial systems interact in real world business environments.
- Structured problem solving mindset and ability to simplify complex workflows.
- Strong communication skills and confidence working with finance stakeholders.
- High ownership mentality and accountability for customer outcomes.
- Ability to thrive in a fast moving, high growth environment.
- A Plus: Experience with CRM, project management or customer platforms (Gainsight, etc).
What's In It For You:
- A career acceleration platform, giving early exposure to complex finance environments, CFO level stakeholders and real finance transformation projects.
- Opportunity to build expertise across the full finance technology stack: ERP, Banking, Payments, Treasury.
- Direct collaboration with Product, Engineering and Senior Leadership teams, including regular exposure to global strategy and HQ teams.
- Opportunity to help scale the UK and US markets during a major growth phase of the company.
- Join a high performance, entrepreneurial culture building one of Europe's leading fintech platforms.
- Competitive salary and benefits package.
Looking forward to meeting you.
Customer Solutions Consultant in London employer: Agicap
Contact Detail:
Agicap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Solutions Consultant in London
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those who work at Agicap or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Prepare a mini presentation or case study on how you would tackle a finance workflow challenge. This will demonstrate your problem-solving mindset and make you stand out during interviews.
✨Tip Number 3
Be ready to discuss real-world scenarios. Brush up on your knowledge of finance processes and be prepared to share examples of how you've optimised workflows in past roles. This shows you're not just theory but practical too!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our ambitious adventure at Agicap.
We think you need these skills to ace Customer Solutions Consultant in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about helping finance teams optimise their processes and that you understand the impact of cash flow management.
Tailor Your CV: Make sure your CV is tailored to highlight relevant experience in fintech, consulting, or finance operations. We love seeing how your background aligns with our mission at Agicap, so don’t hold back on showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Customer Solutions Consultant role. Share specific examples of how you've solved complex finance challenges in the past and how you can bring that expertise to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our ambitious adventure!
How to prepare for a job interview at Agicap
✨Know Your Stuff
Make sure you understand Agicap's product and how it fits into the finance ecosystem. Brush up on key concepts like cash flow management, treasury operations, and financial visibility. This will help you speak confidently about how you can add value to their customers.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've tackled complex finance workflows or helped clients optimise their processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your structured problem-solving mindset.
✨Communicate Effectively
Since this role involves working closely with finance stakeholders, practice articulating your thoughts clearly and concisely. Be ready to discuss how you would approach client interactions and ensure that you can simplify complex ideas for different audiences.
✨Embrace the Fast-Paced Environment
Agicap is growing rapidly, so show that you can thrive in a dynamic setting. Share experiences where you've adapted quickly to change or taken ownership of projects. Highlight your ability to work collaboratively across teams to achieve customer outcomes.
