Associate Customer Solutions Consultant (Key Accounts) - UK

Associate Customer Solutions Consultant (Key Accounts) - UK

Full-Time 36000 - 60000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Help finance teams optimise cash management and automate financial operations.
  • Company: Fast-growing fintech scale-up with a dynamic and entrepreneurial culture.
  • Benefits: Competitive salary, career acceleration, and exposure to CFO-level projects.
  • Other info: Collaborate with senior leadership and drive growth in UK and US markets.
  • Why this job: Join a leading fintech and make a real impact on finance transformation.
  • Qualifications: Degree in Business or Finance and 1-3 years in Fintech or customer-facing roles.

The predicted salary is between 36000 - 60000 £ per year.

About Agicap

Created in Lyon in 2016 by three French entrepreneurs, Agicap is one of the fastest scale‑ups in Europe, with over 8,000 customers, 550 employees and fast revenue growth (7x between 2021 and 2024). Agicap allows CEOs and Finance teams of SMBs and Mid‑Market companies to efficiently manage and forecast their cash flow, pay their suppliers and get paid. Our ambition is to become the global financial management solution for SMEs and Mid‑Market companies worldwide. We have raised €145M since our creation, with prestigious VC funds including AVP, Greenoaks, Partech and BlackFin. These additional resources further fuel our product innovation, allowing us to grow significantly the team by welcoming new talents and accelerating our international expansion across Europe.

Why This Role Exists

As our customers scale, their finance environments become more complex. This role exists to help finance teams successfully implement and optimise modern treasury and finance workflows, enabling them to move from fragmented, manual processes to scalable, automated and data‑driven financial operations. This is not a traditional Customer Success or Account Management role. You will work in a client‑facing implementation and process advisory capacity, helping customers realise real value from their finance technology stack.

What you will do

  • Manage a portfolio of strategic customers, driving deep product adoption, solving complex finance workflow challenges and increasing long‑term value creation.
  • Support customers in optimising how they manage cash, treasury, payments and financial visibility processes using Agicap.
  • Understand customer finance ecosystems across ERP, banking, payments and treasury layers and translate business needs into scalable data and workflow structures.
  • Drive measurable customer outcomes including activation depth, ROI and gross retention.
  • Identify finance optimisation and transformation use cases and quantify business impact.
  • Act as the voice of the customer across Product, Customer Success, Marketing and Commercial teams.
  • Deep dive into treasury, payments and finance workflows to improve how customers operate their finance tech stack.
  • Support customers in moving from manual or fragmented finance processes to automated, scalable finance operations.
  • Build strong product expertise and support internal knowledge sharing across teams.
  • Work closely with Commercial teams to identify strategic growth opportunities.
  • Collaborate cross‑functionally to ensure customers achieve their long‑term finance and business objectives.

What You Need To Succeed

  • Bachelor’s or Master’s degree in Business, Finance, Economics or similar.
  • 1 to 3 years of experience in Fintech, Consulting, Finance Operations, Treasury, Accounting or customer‑facing SaaS roles.
  • Interest in how finance processes, payments and financial systems interact in real world business environments.
  • Structured problem‑solving mindset and ability to simplify complex workflows.
  • Strong communication skills and confidence working with finance stakeholders.
  • High ownership mentality and accountability for customer outcomes.
  • Ability to thrive in a fast‑moving, high‑growth environment.
  • A Plus: Experience with CRM, project management or customer platforms (Gainsight, etc).

What’s In It For You

  • A career acceleration platform, giving early exposure to complex finance environments, CFO‑level stakeholders and real finance transformation projects.
  • Opportunity to build expertise across the full finance technology stack: ERP, Banking, Payments, Treasury.
  • Direct collaboration with Product, Engineering and Senior Leadership teams, including regular exposure to global strategy and HQ teams.
  • Opportunity to help scale the UK and US markets during a major growth phase of the company.
  • Join a high‑performance, entrepreneurial culture building one of Europe’s leading fintech platforms.
  • Competitive salary and benefits package.

Looking forward to meeting you!

Associate Customer Solutions Consultant (Key Accounts) - UK employer: Agicap

Agicap is an exceptional employer, offering a dynamic and entrepreneurial work culture that fosters growth and innovation. As part of one of Europe's fastest scale-ups, employees benefit from direct exposure to complex finance environments and collaboration with senior leadership, all while contributing to a mission that reshapes financial management for SMEs. With competitive salaries and a commitment to employee development, Agicap provides a rewarding environment for those looking to make a meaningful impact in the fintech industry.

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Contact Details:

Agicap Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Associate Customer Solutions Consultant (Key Accounts) - UK

Tip Number 1

Network like a pro! Reach out to people in the fintech space, especially those who work at Agicap or similar companies. Use LinkedIn to connect and engage with them; you never know who might help you land that interview!

Tip Number 2

Prepare for the interview by understanding Agicap's products and how they impact finance teams. Show us that you can translate complex finance workflows into simple solutions. This will impress the hiring team and demonstrate your genuine interest in the role.

Tip Number 3

Practice your problem-solving skills! Be ready to tackle real-world scenarios during interviews. We want to see how you approach challenges and simplify complex processes, so think through some examples beforehand.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our ambitious adventure at Agicap!

We think you need these skills to ace Associate Customer Solutions Consultant (Key Accounts) - UK

Customer Relationship Management
Finance Operations
Treasury Management
Accounting Knowledge
SaaS Experience
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Associate Customer Solutions Consultant role. Highlight any relevant experience in finance, consulting, or customer-facing roles to show us you’re a great fit!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about finance technology and how your background makes you the perfect candidate for this role. Be genuine and let your personality come through!

Showcase Problem-Solving Skills:In your application, give examples of how you've tackled complex challenges in previous roles. We love candidates who can simplify workflows and drive measurable outcomes, so don’t hold back on sharing your success stories!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our ambitious adventure!

How to prepare for a job interview at Agicap

Know Your Stuff

Make sure you understand Agicap's product and how it fits into the finance ecosystem. Brush up on key concepts like cash flow management, treasury operations, and financial visibility. This will help you speak confidently about how you can add value to their customers.

Showcase Your Problem-Solving Skills

Prepare examples from your past experiences where you've tackled complex finance workflows or helped clients optimise their processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your structured problem-solving mindset.

Communicate Effectively

Since this role involves working closely with finance stakeholders, practice articulating your thoughts clearly and concisely. Be ready to explain technical concepts in simple terms, showing that you can bridge the gap between finance and technology.

Embrace the Fast-Paced Environment

Agicap is growing rapidly, so highlight your adaptability and ability to thrive in a high-growth setting. Share instances where you've successfully managed change or worked under pressure, showcasing your ownership mentality and accountability for outcomes.