At a Glance
- Tasks: Repair and maintain horticultural machinery while providing top-notch customer service.
- Company: Join a supportive team in a growing horticultural service company.
- Benefits: Competitive salary, company van, 32 days holiday, and great employee perks.
- Other info: Enjoy a practical role with opportunities for personal growth and development.
- Why this job: Combine your passion for machinery with problem-solving in a dynamic environment.
- Qualifications: Experience with grass machinery and strong communication skills are a plus.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a skilled and motivated Horticultural Service Technician to join our growing service team. This is an excellent opportunity for someone with a passion for machinery and problem‑solving to work within a busy and supportive environment.
The Role
Reporting directly to the Service Manager, you will be responsible for the repair, servicing, and maintenance of horticultural machinery and associated equipment supplied by the company's sales departments. You will play an important role in ensuring our customers receive a high standard of technical support and service.
Key Responsibilities
- Diagnose, repair, and maintain horticultural machinery and equipment
- Carry out routine servicing and maintenance work to manufacturer standards
- Identify hydraulic and electrical faults using the latest diagnostic software
- Ensure all repairs are completed efficiently and safely
- Provide excellent customer service both in person and over the phone
- Work independently as well as part of the wider service team
- Maintain accurate records of work carried out
- Follow health and safety procedures at all times
About You
- Knowledge of domestic or professional grass machinery is advantageous
- Good understanding of utility, garden, or small agricultural machinery
- Experience diagnosing and repairing hydraulic and electrical systems
- Self‑motivated with the ability to work on your own initiative
- Strong communication and problem‑solving skills
- Competent in the use of computers and diagnostic systems
- Excellent customer service skills
- Physically capable of carrying out manual handling tasks safely and responsibly
What We’re Looking For
We’re seeking someone who is reliable, enthusiastic, and committed to delivering high‑quality workmanship. You’ll have a practical mindset, attention to detail, and a positive approach to customer service.
Job Details
- Job Category: After Sales Support
- Job Type: Permanent, Full Time
- Job Location: Esher
- Reference Number: WS2310
Additional Information
- Start Date: Subject to candidate’s notice period
- Hours: 39 hours per week – 8am to 5pm Monday to Thursday, 8am to 4pm Friday (1‑hour unpaid lunch)
- Salary: £Competitive, dependent upon experience
- Benefits: We are offering a competitive salary and a company van, plus 32 days holiday including bank holidays, workplace pension, life assurance (2× salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.
Horticultural Service Technician in Surrey employer: AgHires
Join our dynamic team as a Horticultural Service Technician in Esher, where we prioritise a supportive work culture and employee growth. With competitive salaries, generous holiday allowances, and a range of benefits including a company van and staff discounts, we are committed to fostering a rewarding environment for those passionate about horticultural machinery and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Horticultural Service Technician in Surrey
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the horticultural industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, volunteer or take on freelance gigs related to horticultural machinery. This not only boosts your skills but also shows potential employers your commitment and passion.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to machinery repair and maintenance. We recommend practising with a friend or even in front of the mirror to build confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Horticultural Service Technician in Surrey
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for horticultural machinery in your application. Share any relevant experiences or projects that highlight your problem-solving skills and love for the field.
Tailor Your CV:Make sure your CV is tailored to the Horticultural Service Technician role. Highlight your experience with diagnosing and repairing machinery, and don’t forget to mention your customer service skills!
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We want to know why you’re the perfect fit for our team, so make sure to include specific examples of your work and achievements.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at AgHires
✨Know Your Machinery
Make sure you brush up on your knowledge of horticultural machinery and equipment. Familiarise yourself with common issues and repairs, especially hydraulic and electrical systems. This will not only help you answer technical questions but also show your passion for the role.
✨Show Off Your Problem-Solving Skills
Prepare to discuss specific examples where you've diagnosed and repaired machinery in the past. Think about challenges you've faced and how you overcame them. This will demonstrate your practical mindset and ability to work independently.
✨Customer Service is Key
Since you'll be providing support to customers, be ready to talk about your customer service experience. Share instances where you went above and beyond to ensure customer satisfaction, whether in person or over the phone. This will highlight your commitment to high-quality workmanship.
✨Practice Safety First
Understand the health and safety procedures relevant to the role. Be prepared to discuss how you ensure safety while working with machinery. This shows that you take your responsibilities seriously and are aware of the importance of maintaining a safe working environment.
