At a Glance
- Tasks: Lead a dynamic team in a fast-paced airport environment, ensuring smooth operations and exceptional service.
- Company: Join SSP, a global leader in food travel with over 500 brands.
- Benefits: Enjoy a competitive salary, generous discounts, flexible working, and career development opportunities.
- Other info: Be part of an inclusive team that values diverse backgrounds and perspectives.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Experience in hospitality management and strong analytical skills are essential.
The predicted salary is between 31000 - 32000 £ per year.
If you're passionate about hospitality, teamwork, and operations that run like clockwork - this could be your next step. We're the global food travel experts behind more than 500 brands, from our own concepts like Beer House and Café Local to international favourites like M&S, Starbucks, Burger King, and BrewDog. We're now looking for an Assistant General Manager to join our growing team at Newcastle Airport.
Why join SSP as an Assistant General Manager?
- Competitive salary between £31,000 and £32,000 a year plus management bonus scheme
- Up to 50% colleague discount (75% when on shift)
- Friends & Family discount (20%)
- Flexible working and family-friendly leave
- Access to digital GPs and 24/7 wellbeing helpline
- Support through the Spectrum Life app and colleague networks (Neurodiversity, LGBTQ+, and more)
- Apprenticeships and development opportunities to grow your career
- Share Incentive Plan (SIP) and life assurance
What makes this role special?
This is not just a front-of-house leadership position - it's a key operational and analytical role. You'll work closely with the General Manager, taking ownership of labour planning, rota control, cost and waste management, and financial performance tracking.
What we're looking for:
- Proven experience in hospitality management - ideally in a fast-paced, multi-site or airport environment
- Strong planning, analytical and organisational skills with confidence using data to improve performance
- Hands-on leader who thrives in service and leads by example
- Collaborative mindset - able to work closely with fellow managers toward shared targets and goals
- Passion for operational excellence, team development, and delivering results
Please note that Newcastle Airport is a secure environment, if successful you will have to provide references to cover the last 5 years and undergo a criminal record check to comply with airport regulations.
Equal Opportunity
SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Assistant General Manager - Soul & Grain in Newcastle employer: AgHires
At SSP, we pride ourselves on being a leading employer in the hospitality sector, offering a vibrant work culture that values teamwork and operational excellence. As an Assistant General Manager at Newcastle Airport, you'll enjoy competitive pay, generous discounts, and access to comprehensive wellbeing support, alongside ample opportunities for career development through apprenticeships and a supportive network. Join us to be part of a dynamic team where your contributions are recognised and rewarded, all within the exciting environment of one of the UK's busiest airports.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager - Soul & Grain in Newcastle
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience at airports or in fast-paced environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching SSP and their brands. Show us that you’re not just passionate about hospitality but also about our specific operations. Tailor your answers to highlight how your experience aligns with the role of Assistant General Manager.
✨Tip Number 3
Practice your leadership skills! Think of examples where you've led a team or improved performance through data analysis. We want to see how you can bring operational excellence to the table, so be ready to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Newcastle Airport.
We think you need these skills to ace Assistant General Manager - Soul & Grain in Newcastle
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your enthusiasm and commitment to delivering excellent service. We want to see how you can bring that passion to our team at Soul & Grain.
Highlight Your Leadership Skills:As an Assistant General Manager, you'll be leading a team, so make sure to showcase your leadership experience. Use examples from your past roles where you've successfully managed teams or projects. We’re looking for hands-on leaders who thrive in a fast-paced environment!
Be Data-Driven:Since this role involves a lot of operational and analytical work, don’t shy away from mentioning your experience with data. Talk about how you've used data to improve performance in previous roles. We love candidates who can think critically and use numbers to drive results!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our company culture. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at AgHires
✨Know Your Hospitality Stuff
Make sure you brush up on your hospitality management knowledge. Be ready to discuss your previous experience in fast-paced environments, especially if you've worked in multi-site or airport settings. Highlight specific examples where you improved operations or led a team successfully.
✨Show Off Your Analytical Skills
Since this role involves a lot of planning and data analysis, come prepared with examples of how you've used data to drive performance. Think about times when you managed costs or reduced waste effectively. Being able to talk numbers will impress the interviewers!
✨Demonstrate Your Leadership Style
As a hands-on leader, it's important to convey your leadership style during the interview. Share stories that showcase how you lead by example and foster teamwork. Discuss how you motivate your team and handle challenges collaboratively.
✨Be Ready for Operational Questions
Expect questions that dig into your operational excellence and team development strategies. Prepare to discuss how you would approach labour planning and rota control. Showing that you have a clear vision for improving operational efficiency will set you apart.
