At a Glance
- Tasks: Repair and maintain horticultural machinery while delivering top-notch customer service.
- Company: Join a respected and supportive business in the heart of Suffolk.
- Benefits: Competitive salary, bonus, 32 days holiday, and great employee perks.
- Other info: Flexible hours and a dynamic team environment await you!
- Why this job: Get hands-on experience with diverse equipment and make a real difference.
- Qualifications: Knowledge of horticultural machinery and strong problem-solving skills.
The predicted salary is between 30000 - 40000 € per year.
We are currently seeking a motivated and skilled, part‑time or full‑time, Horticultural Service Technician to join our established team at our Marlesford branch in Suffolk. This is an excellent opportunity to become part of a respected and supportive business, working with a wide range of horticultural equipment.
The Role
Reporting directly to the Service Manager, you will be responsible for the repair, maintenance, and servicing of horticultural machinery sold by our sales departments. This is a hands‑on role requiring technical expertise, problem‑solving skills, and a strong customer‑focused approach.
Key Responsibilities
- Diagnose faults and carry out repairs and servicing on horticultural equipment
- Maintain and repair machinery to a high standard for our customers
- Work on a variety of equipment including grass, garden, utility, and small agricultural machinery
- Identify hydraulic and electrical issues using modern diagnostic tools and software
- Deliver excellent customer service both in person and over the phone
- Work independently and collaboratively within the service team
- Handle equipment safely, including some heavy lifting (with appropriate care and assistance when required)
About You
- Knowledge of domestic or professional grass machinery (advantageous)
- Good understanding of horticultural, garden, utility, or small agricultural machinery
- Ability to diagnose and repair hydraulic and electrical faults
- Strong communication and customer service skills
- Comfortable using computers and diagnostic systems
- Self‑motivated with the ability to use your own initiative
- A team player with a flexible approach to work
- Full, clean UK driving licence
Details
- Job Categories: After Sales Support
- Job Type: Permanent, Full Time
- Job Location: Marlesford
- Ref No: WS2304
- Start Date Subject to candidate’s notice period
- Hours: 24 hours per week OR 39 hours per week (1-hour unpaid lunch)
- Salary: £Competitive, dependent upon experience, Bonus, Company mobile phone
Benefits
We are offering a competitive salary, bonus, company mobile phone, plus 32 days holiday (pro rata if part‑time, inc bank holidays), workplace pension, life assurance (2× salary), country store staff discount, company sick pay scheme, employee referral scheme, benefit hub app, health assured app and flu jab cover.
Horticultural Service Technician employer: AgHires
Join our esteemed team at the Marlesford branch, where we pride ourselves on fostering a supportive and collaborative work environment. As a Horticultural Service Technician, you will benefit from competitive pay, generous holiday allowances, and a range of employee perks, all while working with cutting-edge horticultural equipment. We are committed to your professional growth, offering opportunities for skill development and a culture that values teamwork and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Horticultural Service Technician
✨Tip Number 1
Get to know the company! Research their values, mission, and the specific horticultural equipment they work with. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills before the interview. Brush up on diagnosing faults and repairing machinery, as well as familiarising yourself with modern diagnostic tools. Being hands-on will impress them and show you're ready to hit the ground running.
✨Tip Number 3
Don’t underestimate the power of a good first impression! Dress appropriately, be punctual, and bring a positive attitude. Remember, they’re looking for someone who can not only fix machines but also connect with customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our team at StudySmarter. Let’s get you that Horticultural Service Technician role!
We think you need these skills to ace Horticultural Service Technician
Some tips for your application 🫡
Show Off Your Skills:When you're writing your application, make sure to highlight your technical expertise and problem-solving skills. We want to see how your experience with horticultural machinery can benefit our team!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific equipment you've worked on and any relevant customer service experiences.
Be Yourself:We love a bit of personality! Don’t be afraid to let your unique voice shine through in your application. Show us why you’re passionate about horticulture and how you can contribute to our team.
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at AgHires
✨Know Your Machinery
Before the interview, brush up on your knowledge of horticultural equipment. Familiarise yourself with common issues and repairs related to grass, garden, utility, and small agricultural machinery. This will show your technical expertise and passion for the role.
✨Showcase Problem-Solving Skills
Prepare examples of past experiences where you diagnosed and repaired faults in machinery. Be ready to discuss the tools and methods you used, especially any modern diagnostic systems. This will highlight your hands-on experience and problem-solving abilities.
✨Customer Service Matters
Since this role involves direct customer interaction, think of instances where you provided excellent service. Whether it was in person or over the phone, be prepared to share how you handled customer queries and ensured satisfaction.
✨Demonstrate Team Spirit
This position requires both independent work and collaboration. Share examples of how you've successfully worked within a team, as well as times when you took the initiative on your own. This will illustrate your flexibility and teamwork skills.
