At a Glance
- Tasks: Repair and maintain horticultural machinery while providing top-notch customer service.
- Company: Join a supportive team in a growing company focused on quality service.
- Benefits: Competitive salary, company van, 32 days holiday, and great employee perks.
- Other info: Enjoy a practical role with opportunities for personal and professional growth.
- Why this job: Combine your passion for machinery with problem-solving in a dynamic environment.
- Qualifications: Experience with grass machinery and strong communication skills are a plus.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a skilled and motivated Horticultural Service Technician to join our growing service team. This is an excellent opportunity for someone with a passion for machinery and problem‑solving to work within a busy and supportive environment.
The Role
Reporting directly to the Service Manager, you will be responsible for the repair, servicing, and maintenance of horticultural machinery and associated equipment supplied by the company's sales departments. You will play an important role in ensuring our customers receive a high standard of technical support and service.
Key Responsibilities
- Diagnose, repair, and maintain horticultural machinery and equipment
- Carry out routine servicing and maintenance work to manufacturer standards
- Identify hydraulic and electrical faults using the latest diagnostic software
- Ensure all repairs are completed efficiently and safely
- Provide excellent customer service both in person and over the phone
- Work independently as well as part of the wider service team
- Maintain accurate records of work carried out
- Follow health and safety procedures at all times
About You
- Knowledge of domestic or professional grass machinery is advantageous
- Good understanding of utility, garden, or small agricultural machinery
- Experience diagnosing and repairing hydraulic and electrical systems
- Self‑motivated with the ability to work on your own initiative
- Strong communication and problem‑solving skills
- Competent in the use of computers and diagnostic systems
- Excellent customer service skills
- Physically capable of carrying out manual handling tasks safely and responsibly
What We’re Looking For
We’re seeking someone who is reliable, enthusiastic, and committed to delivering high‑quality workmanship. You’ll have a practical mindset, attention to detail, and a positive approach to customer service.
Job Details
- Job Category: After Sales Support
- Job Type: Permanent, Full Time
- Job Location: Esher
- Reference Number: WS2310
Additional Information
- Start Date: Subject to candidate’s notice period
- Hours: 39 hours per week – 8am to 5pm Monday to Thursday, 8am to 4pm Friday (1‑hour unpaid lunch)
- Salary: £Competitive, dependent upon experience
- Benefits: We are offering a competitive salary and a company van, plus 32 days holiday including bank holidays, workplace pension, life assurance (2× salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.
Horticultural Service Technician in Esher employer: AgHires
Join our dynamic team as a Horticultural Service Technician in Esher, where we prioritise employee growth and a supportive work culture. With competitive salaries, generous holiday allowances, and a range of benefits including a company van and staff discounts, we ensure our employees feel valued and motivated. Our commitment to high-quality workmanship and excellent customer service creates a rewarding environment for those passionate about horticultural machinery.
StudySmarter Expert Advice🤫
We think this is how you could land Horticultural Service Technician in Esher
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to horticultural machinery and customer service. We want you to feel confident and ready to showcase your skills and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Horticultural Service Technician in Esher
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for horticultural machinery shine through. We want to see that you’re not just skilled, but also genuinely excited about the work you’ll be doing with us.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background in diagnosing and repairing machinery aligns with what we need in our service team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and experiences without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with StudySmarter.
How to prepare for a job interview at AgHires
✨Know Your Machinery
Make sure you brush up on your knowledge of horticultural machinery and equipment. Familiarise yourself with common issues and repairs, especially hydraulic and electrical systems. This will not only help you answer technical questions but also show your passion for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully diagnosed and repaired machinery. Be ready to discuss your thought process and how you approached each problem. This will demonstrate your ability to think critically and work independently.
✨Customer Service Matters
Since excellent customer service is key in this role, think of instances where you've gone above and beyond for a customer. Whether it was in person or over the phone, be prepared to share these stories to highlight your communication skills and commitment to service.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you would handle specific faults or maintenance tasks. Practising these scenarios beforehand can help you feel more confident and articulate your responses clearly.
