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- Tasks: Deliver meals and beverages to patients with care and compassion.
- Company: Join AGH Solutions, part of Airedale NHS Foundation Trust.
- Benefits: 26 days holiday, NHS discounts, and access to staff networks.
- Why this job: Make a meaningful difference in patients' lives every day.
- Qualifications: GCSE Maths & English or equivalent; customer service experience preferred.
- Other info: Full training provided; dynamic role with variety and purpose.
***Please be aware that due to the nature of this role, you will need to be 18 or over to be considered for this role***
Are you looking for a role that\’s truly rewarding–one where you can make a meaningful difference to someone\’s day?
We\’re currently recruiting Catering Assistants to join our Patient Meal Services team, part of the wider Catering Department at AGH Solutions, a wholly owned subsidiary of Airedale NHS Foundation Trust.
As a member of our Patient Dining Team, you\’ll play a vital role in delivering high-quality meal and beverage services to patients across our wards. No two days are the same, and no two wards are alike–this is a role where variety and purpose go hand in hand.
Main duties of the job
What You\’ll Be Doing:
- Delivering meals and beverages to patients with care and compassion
- Supporting food preparation and regeneration using service trollies
- Carrying out cleaning duties, including pot wash
- Monitoring food and fridge temperatures
- Picking and preparing patient meal selections
Training & Support:
Full training will be provided, with a minimum of 2 weeks Monday-Friday to ensure you\’re confident and supported in your role.
About us
Benefits include 26 days holiday a year + Bank Holidays (pro rata) 24/7 access to Employee Assistance Line Options to buy and sell annual leave Access to 4 Staff Networks – Enable, Gender, Race Equality and Rainbow Networks Onsite Children\’s Nursery Access to NHS discounts
Job responsibilities
For full details of this job vacancy, please see attached full job description and person specification.
This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.
If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation.
Person Specification
Qualifications
- GCSE Maths & English or equivalent
- Food safety course level 1
- Customer Service Training
Experience
- Previous experience working with the public/customers
- Working to schedules, procedures and deadlines
- Previous experience of working in a hospital/healthcare/care home environment
- Previous experience of complying with Health and Safety regulations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Catering Assistant – Patient Meal Services employer: AGH Solutions Ltd
Contact Detail:
AGH Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant – Patient Meal Services
✨Tip Number 1
Get to know the company! Research AGH Solutions and their Patient Meal Services. Understanding their values and mission will help you connect during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the role and the team, plus it shows your enthusiasm for joining their ranks.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills and how you can contribute to the Patient Dining Team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about wanting to be part of the team at AGH Solutions.
We think you need these skills to ace Catering Assistant – Patient Meal Services
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for making a difference shine through. We want to see that you genuinely care about providing excellent service to patients and are excited about the role.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially if you've worked in customer service or healthcare before. We love seeing how your background aligns with what we do at AGH Solutions.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This helps us see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at AGH Solutions Ltd
✨Know Your Role
Make sure you understand the responsibilities of a Catering Assistant in Patient Meal Services. Familiarise yourself with the tasks like delivering meals, supporting food preparation, and maintaining hygiene standards. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Compassion
Since this role involves interacting with patients, it's crucial to demonstrate your ability to provide care and compassion. Think of examples from your past experiences where you've shown empathy or helped someone in need. This will resonate well with the interviewers.
✨Highlight Relevant Experience
If you've worked in a healthcare setting or have customer service experience, be sure to mention it! Talk about how you’ve adhered to health and safety regulations or worked under pressure. This will showcase your suitability for the fast-paced environment of a hospital.
✨Prepare Questions
Interviews are a two-way street, so prepare some thoughtful questions to ask at the end. You might want to inquire about the training process or how the team supports each other. This shows that you're engaged and serious about the position.