At a Glance
- Tasks: Handle calls and communications in a busy hospital environment, ensuring friendly service.
- Company: Join a dedicated healthcare team providing essential support 24/7.
- Benefits: Flexible part-time hours, training provided, and a supportive team atmosphere.
- Other info: Great opportunity for personal growth in a vital healthcare role.
- Why this job: Make a real difference by helping patients and staff in urgent situations.
- Qualifications: Strong communication skills and ability to stay calm under pressure.
The predicted salary is between 31500 - 38500 £ per year.
To provide a Switchboard Operator service 24/7 in handling all calls and communication within a busy hospital, healthcare setting ensuring a continued friendly and professional service in an at times busy environment.
To handle and manage all calls both internal and external within the hospital ensuring prompt and courteous service.
To operate and update when required internal bleep and long range pager systems (training provided) and updating information where required with the call databases and telephone directory.
To respond and ensure routine and non-routine emergency calls are answered and relevant teams are communicated to attend any urgent events.
To respond and notify the correct teams for any fire alarm activations and security alarms.
To log all urgent maintenance and pest control requests via our estates helpdesk 24/7.
To be able to work in a small team offering support to callers and at times having empathy and sympathy and remaining calm in handling some calls in a busy pressured environment.
The Switchboard team are a small team working together to ensure the 24/7 provision of a call handling environment within a control room Operator environment.
Switchboard Operator Part Time - (Evenings and Weekends) in Bradford employer: AGH Solutions Ltd
AGH Solutions is an exceptional employer, offering a dynamic work environment within the critical care setting of Airedale NHS FT. Employees benefit from comprehensive training opportunities, a supportive team culture, and the chance to make a meaningful impact on patient care through their expertise in electrical systems. With a commitment to safety and professional growth, AGH Solutions ensures that its staff are well-equipped to handle the demands of a 24/7 operational role.
