Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Plan and coordinate technician schedules across the UK, enhancing customer experience.
- Company: Aggreko is a global leader in energy solutions, committed to sustainability and community growth.
- Benefits: Enjoy competitive salary, generous holidays, personal development focus, and paid volunteering time.
- Why this job: Join a supportive team making a real difference while growing your career in a dynamic environment.
- Qualifications: Experience in engineering coordination, knowledge of parts, and strong organisational skills required.
- Other info: We celebrate diversity and encourage everyone to be themselves at work.
The predicted salary is between 28800 - 43200 £ per year.
We\’re the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.
We’re looking for a Technical Service Planner based in either our Lomondgate, Doncaster, Sutton, Swindon, Washington or Widnes depot.
Why Aggreko? Here are some of the perks and rewards.
-
A competitive salary and benefits package (including but not limited to pension plan, bonus scheme, and Life Assurance)
-
Generous holiday entitlement, with option to ‘buy’ or ‘sell‘
-
A focus on continued personal development
-
Paid time off work for volunteering in the community
-
Access to our Employee Assistance Programme, which helps promote and support a healthy lifestyle
What you’ll do:
-
Plan, coordinate & schedule technicians work around the UK both in depots & on customer sites
-
Triage customer calls to determine technical or breakdown support
-
Enhance the customer experience by providing regular contact & updates where necessary
-
Arrange necessary proactive labour required on customer sites via use of telemetry systems & processes
-
Effectively plan resource for retrofit campaigns, considering prioritisation, working to deadlines for completion & considering all requirement details (Parts, skills, restrictions)
You’ll have the following skills and experience:
-
Proven experience in engineering/engineering coordination or similar role
-
Knowledge of engineering parts & components
-
Basic IT proficiency (MS Office, maintenance software, etc.).
-
Strong organisational and communication skills.
-
Good customer service
Bring your energy. Grow your career.
#LI-IK1
Equal employment opportunity
We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
#J-18808-Ljbffr
Technical Service Planner employer: Aggreko
Contact Detail:
Aggreko Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Planner
✨Tip Number 1
Familiarise yourself with Aggreko's core values and mission. Understanding their commitment to sustainability and community support can help you align your answers during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Brush up on your technical knowledge related to engineering parts and components. Being able to discuss specific examples of your experience in engineering coordination will demonstrate your expertise and confidence in the role.
✨Tip Number 3
Prepare to discuss your organisational and communication skills in detail. Think of scenarios where you've successfully managed schedules or improved customer experiences, as these are key aspects of the Technical Service Planner role.
✨Tip Number 4
Network with current or former employees of Aggreko on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Technical Service Planner
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and required skills for the Technical Service Planner position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in engineering or engineering coordination. Provide specific examples of how you've successfully planned and coordinated work in previous roles.
Showcase Communication Skills: Since strong communication skills are essential for this role, make sure to demonstrate your ability to communicate effectively in your application. Use clear and concise language, and consider including examples of how you've enhanced customer experiences in past positions.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Aggreko and how you can contribute to their mission of providing energy solutions.
How to prepare for a job interview at Aggreko
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Technical Service Planner. Familiarise yourself with planning, coordinating, and scheduling tasks, as well as the importance of customer communication in enhancing their experience.
✨Showcase Your Experience
Prepare to discuss your previous experience in engineering coordination or similar roles. Highlight specific examples where you've successfully managed resources, triaged customer calls, or improved processes.
✨Demonstrate IT Proficiency
Since basic IT skills are essential for this role, be ready to talk about your experience with MS Office and any maintenance software. You might even want to mention how you've used technology to streamline processes in past positions.
✨Emphasise Communication Skills
Strong communication is key in this role. Prepare to give examples of how you've effectively communicated with customers and team members in the past, especially in high-pressure situations or when resolving issues.
