Credit Controller in Dumbarton

Bring your energy to Aggreko as a Credit Control Administrator based in Dumbarton. In this role, you’ll play a key part in managing customer accounts, assessing credit risk and supporting the wider finance team to ensure strong financial performance and customer relationships.

What you’ll do as Credit Control Administrator:

• Process new customer accounts and assess credit applications using appropriate credit reports
• Conduct credit investigations and approve limits within authority, escalating where required
• Maintain accurate customer data across multiple systems and ensure the integrity of all records
• Monitor and manage available credit, including reviewing and releasing orders from credit hold
• Maintain and update credit files, including reports, correspondence and account activity
• Perform annual account reviews and support ledger cleansing activities
• Assist with collections of outstanding debts via phone, email and written communication
• Provide administrative support and contribute to policy management and process improvements
• Collaborate closely with sales, management and wider business functions to build strong customer relationships
• Support onboarding and training of sales teams on credit processes and best practices

You are:

• An organised and detail-focused professional with experience in credit control or finance operations
• Confident working with data, systems and processes, ensuring accuracy and compliance
• A strong communicator, comfortable engaging with customers and internal stakeholders
• Proactive, adaptable and able to manage multiple priorities in a fast-paced environment
• A collaborative team player who supports wider team objectives and targets

You’ll bring:

• Experience in credit control, customer account management or financial operations
• Knowledge of credit checking processes and risk assessment
• Strong administrative and organisational skills
• Confidence using multiple systems and Microsoft Office applications
• A customer-focused mindset with the ability to build effective working relationships

Here’s what you’ll get:

• Competitive salary and benefits package, including pension and bonus
• Generous holiday allowance with flexibility to buy or sell leave
• Ongoing development and career progression opportunities
• Health and wellbeing support, including Employee Assistance Programme and GP services
• Discounts, perks and opportunities to give back through volunteering

Our people are can-do, positive, resilient and persistent. If that sounds like you, apply now and help us power our customers’ success.

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.