At a Glance
- Tasks: Provide analysis, training, and support for Agfa HealthCare products in clinical settings.
- Company: Join Agfa HealthCare, a leader in innovative healthcare solutions.
- Benefits: Competitive salary, travel opportunities, and professional development in a dynamic field.
- Other info: Field-based role with opportunities for growth across Europe North.
- Why this job: Make a real difference in healthcare by optimising technology use in hospitals.
- Qualifications: BSc or DCR trained Radiographer with PACS/RIS experience preferred.
The predicted salary is between 37800 - 46200 £ per year.
Agfa HealthCare is looking for a talented Clinical Applications Specialist (PACS/RIS/VNA) to join our team. The Application Specialist will provide project-related analysis, workflow concepts, configuration and training services as well as go-live support on all Agfa delivered products. In this role, you will hold site-specific responsibility and will develop a relationship with those sites to improve individual and hospital-wide use and optimisation of the Agfa solutions. This role also performs troubleshooting activities and partakes in day-to-day management of customer expectations within National and private health services within Europe North.
Responsibilities:
- Conduct clinical and interface workflow analyses along with specific Integration Agfa colleagues.
- Discuss and design workflows of solution and product options and choices in line with contract specification and statement of work with customer and third-party user requirements as required.
- Configure and customise product and solution managing customer expectations along with the request and control of customer’s obligation to cooperate.
- Draw-up training and implementation concepts and deliver training to customers and Agfa employees both on and off site.
- Go-live support on-site for new and upgraded solutions (out of hours where applicable).
- Respect project budget to obtain billable days and document/communicate according to project and Team guidelines.
- Accountability for timely implementation and high-quality implementation of a product/solution according to Agfa HE best practice procedures.
- Fault evaluation of product/solution including remote and on-site visits as well as specific site responsibility where directed.
- Sales related work, involving tenders and demonstrations as well as attendance of conferences etc.
- Adherence to the ITIL framework.
- Accountability for being knowledgeable and up to date on latest Agfa Healthcare solutions and competitors’ products & solutions.
- Other application duties as deemed appropriate.
Skills:
- Broad technological expertise in PACS/RIS radiology workflow.
- Excellent knowledge of workflow within a hospital/clinical environment.
- Thorough understanding of radiology clinical applications.
- Working knowledge of DICOM and HL7 standards and interactions.
- Strong ability to develop and deliver end-user training in a classroom, on site and virtual web-based training methodologies.
- Excellent planning skills and self-discipline to work with limited supervision.
- Strong team working and communication skills.
- Excellent training and presentation abilities.
- Strong analytical, problem solving and organisational proficiencies.
- Superior customer advocacy/satisfaction skills.
- Excellent oral and written communication skills.
Education:
Ideally a BSc or DCR trained Radiographer with some PACS/RIS Administrative experience in a clinical setting.
Experience:
Prior experience with AGFA PACS/RIS is required for this role. Experience as a PACS/RIS System Administrator. Experience as a technical/applications trainer.
Additional Requirements:
- Strong technical aptitude mixed with a solid clinical hospital background.
- Regular travel, some overtime work required at times.
- Strong communication skills, troubleshooting skills and able to self-direct.
Clinical Applications Specialist ( PACS / RIS / VNA ) employer: Agfa
Agfa DPS is an exceptional employer, offering a dynamic work environment in Cambridge that fosters innovation and operational excellence. With a strong commitment to employee growth, we provide opportunities for professional development and encourage a culture of safety and continuous improvement. Our collaborative atmosphere, combined with the chance to lead cutting-edge projects in the printing industry, makes Agfa DPS a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Applications Specialist ( PACS / RIS / VNA )
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Agfa.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Agfa.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Agfa, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinical Applications Specialist ( PACS / RIS / VNA )
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Agfa.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Agfa.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Agfa. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Agfa. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Agfa
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Agfa’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
