At a Glance
- Tasks: Deliver technical support and maintenance for cutting-edge imaging products.
- Company: Join Agfa Radiology, a dynamic global leader in medical technology.
- Benefits: Enjoy competitive salary, 25 days holiday, private medical insurance, and career growth.
- Other info: Friendly work environment with a focus on diversity and inclusion.
- Why this job: Make a real impact in healthcare while working with innovative technology.
- Qualifications: HNC/D in relevant fields or equivalent experience; strong problem-solving skills required.
The predicted salary is between 30000 - 40000 € per year.
As an X‑Ray Field Service Engineer, you deliver technical support, maintenance and repair services for Agfa Radiology’s state‑of‑the‑art imaging products. You will be travelling to customer sites, and be responsible for installation, commissioning, maintenance and servicing of imaging equipment and associated ICT/electrical equipment, ensuring proper functioning and optimal performance of our products. You act as a liaison between Agfa Radiology Solutions and our customers to ensure satisfaction and timely resolution of technical issues.
Responsibilities
- Work in cooperation with Agfa’s Shared Service Centre to carry out service, maintenance, updates and installation of products.
- Maintain all test equipment, tools and company property in good and working order and process spare parts in accordance with policy.
- Expand your knowledge and that of colleagues and customers, ensuring continuous development and improvement.
- Build relationships and maintain team working with all internal and external partners.
- Adhere to regulatory requirements and company’s policies and work procedures.
- Identify and report situations impacting customer satisfaction and/or contractual obligations.
- Work as part of a multidisciplinary team within the organisation to ensure achievement of goals.
Experience and Qualifications
- You have an HNC/D degree in electromechanics, electronics, computer science or engineering; alternatively qualified by extensive experience.
- Ideally you have previous field service experience where you have undertaken similar type of work.
- You have strong IT, Microsoft Office and networking infrastructure skills.
- You hold a full UK driving licence.
Who you are
- You have an HNC or ONC degree in electromechanics, electronics, computer science or equal, or you have at least a few years’ experience in a similar role.
- You have excellent problem‑solving skills.
- You have experience in working in a medical environment.
- You have a valid driving licence cat B.
- You are willing to travel to customers on a daily basis.
- You are a team player.
- You have a strong self‑motivation.
What we offer now and in the future
- Dynamic global organization with a history of innovation and strong product portfolio.
- Challenging environment combined with a supportive management structure.
- Career development and growth.
- Competitive salary and benefit package.
- Friendly work environment surrounded by dedicated and professional colleagues.
- Choice of company vehicle or car allowance.
- 25 days holiday (increasing to 30 with seniority) plus bank holidays.
- Incentive plan.
- Private medical insurance.
- Support from our 24/7 employee assistance programme.
- Generous pension contribution.
Diversity and Inclusion
At Agfa, our mission is to ensure that everyone belongs. We believe that diversity and inclusion promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.
Interested? We would like to talk to you to give you more insight into the role and responsibilities. Start the conversation by applying online today.
Field Service Engineer Yorkshire employer: Agfa Radiology Solutions
Agfa Radiology is an exceptional employer, offering a dynamic and innovative work environment for Field Service Engineers in Yorkshire. With a strong focus on employee development, competitive benefits including a generous holiday allowance, private medical insurance, and a supportive management structure, Agfa fosters a culture of teamwork and inclusivity. Employees are encouraged to expand their skills while enjoying the flexibility of a company vehicle or car allowance, making it a rewarding place to build a career in the medical technology field.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the field service engineering world. Attend industry events or join online forums where you can meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to demonstrate your technical know-how. Bring examples of past projects or challenges you've tackled, especially those related to imaging equipment or customer service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the X-Ray Field Service Engineer position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly helps us keep track of your application. Plus, it shows you’re serious about joining our team at Agfa Radiology!
We think you need these skills to ace Field Service Engineer Yorkshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the Field Service Engineer role. We want to see how your background in electromechanics or electronics aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Agfa Radiology and how you can contribute to our team. Keep it friendly and professional, just like us!
Showcase Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled technical issues in the past. We love seeing candidates who can think on their feet and resolve challenges effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Agfa Radiology Solutions
✨Know Your Tech Inside Out
As an X-Ray Field Service Engineer, you'll be dealing with complex imaging products. Make sure you brush up on the technical specifications and functionalities of Agfa Radiology’s equipment. Being able to discuss these in detail will show your expertise and enthusiasm for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved technical issues. Highlighting your problem-solving skills is crucial, especially since you'll be acting as a liaison between the company and customers. Think of specific scenarios that demonstrate your ability to think on your feet.
✨Emphasise Teamwork and Communication
This role requires collaboration with various teams and customers. Be ready to discuss how you've worked effectively in a team environment before. Share instances where your communication skills helped resolve conflicts or improve customer satisfaction.
✨Be Ready to Discuss Travel Flexibility
Since the job involves daily travel to customer sites, express your willingness and readiness to travel. You might want to mention any previous experiences that required travel, showcasing your adaptability and commitment to meeting customer needs.