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- Tasks: Deliver technical support and maintenance for cutting-edge imaging products in healthcare.
- Company: Join Agfa Radiology Solutions, a dynamic global organisation with a history of innovation.
- Benefits: Enjoy a competitive salary, career development, and a friendly work environment.
- Why this job: Make a real impact in healthcare while working with advanced technology.
- Qualifications: HNC or ONC in relevant fields or experience in a similar role required.
- Other info: Flexible schedule, daily travel to customer sites, and strong team collaboration.
The predicted salary is between 36000 - 60000 £ per year.
As an X-Ray Field Service Engineer, you deliver technical support, maintenance, and repair services for Agfa Radiology imaging products. You will be based from home and will be responsible for the installation, commissioning, maintenance, and servicing of imaging equipment and associated ICT/electrical equipment. You travel to our customer sites, such as hospitals, clinics, and laboratories, to ensure proper functioning and optimal performance of our products. You act as a liaison between Agfa Radiology Solutions and our customers, ensuring customer satisfaction and timely resolution of technical issues.
Tasks:
- Problem‑solving in a responsible and methodical manner whilst carrying out effective customer care skills to ensure customer satisfaction.
- Produce accurate and sufficiently detailed reports to ensure that the customer is kept informed about the work and to satisfy H&S compliance record keeping.
- Observe and adhere to company health & safety guidelines and contribute to a healthy and safe working environment.
- The ability to manage your own schedule when required for field‑based installations, corrective actions, upgrades, and preventative maintenance.
- Returning of equipment and parts in a compliant timely manner to ISO and WEEE procedures.
Profile:
- You have an HNC or ONC degree in electromechanics, electronics, computer science or equal, or you have at least a few years’ experience in a similar role.
- You have excellent problem‑solving skills.
- You have experience in working in a medical environment.
- You have a valid driving licence cat B.
- Willingness to travel to customers on a daily basis.
- You are a team player.
- You have a strong self‑motivation.
What we offer:
- A dynamic global organisation with a history of innovation and strong product portfolio.
- A challenging environment combined with a supportive management structure.
- Career development and growth.
- A competitive salary and benefit package.
- A friendly work environment surrounded by dedicated and professional colleagues.
Have you gotten excited by this brief description? Then you’re in the right place. We understand that a job is more than just a few bullet points. That is why we would like to talk to you personally to give you more insight into your tasks, responsibilities, and growth opportunities within our company. So don’t hesitate and respond immediately!
Field Service Engineer North East employer: Agfa Radiology Solutions
Contact Detail:
Agfa Radiology Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer North East
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to field service engineering. Think about how you’d handle technical issues on-site and be ready to share your problem-solving experiences.
✨Tip Number 3
Showcase your skills! Bring along a portfolio of your work or any relevant certifications to interviews. This will help demonstrate your expertise and commitment to the role, making you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Agfa Radiology Solutions and being part of our team.
We think you need these skills to ace Field Service Engineer North East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in electromechanics or electronics. We want to see how your skills match the Field Service Engineer role, so don’t be shy about showcasing your problem-solving abilities and any medical environment experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about working with Agfa Radiology Solutions. Share specific examples of how you've delivered excellent customer care and resolved technical issues in the past.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. This helps us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Agfa Radiology Solutions
✨Know Your Tech
Make sure you brush up on your technical knowledge related to X-Ray imaging products and electromechanics. Familiarise yourself with common issues that arise in the field and be ready to discuss how you've solved similar problems in the past.
✨Customer Care is Key
Since you'll be liaising with customers, practice your customer service skills. Think of examples where you've gone above and beyond to ensure customer satisfaction, as this will show your commitment to effective communication and problem-solving.
✨Show Your Schedule Management Skills
Be prepared to talk about how you manage your time effectively, especially when it comes to field-based work. Share specific instances where you've successfully juggled multiple tasks or projects while ensuring timely completion.
✨Health & Safety Awareness
Understand the health and safety guidelines relevant to the role. Be ready to discuss how you prioritise safety in your work environment and any experiences you've had ensuring compliance with H&S regulations.
