At a Glance
- Tasks: Provide technical support and maintenance for cutting-edge imaging products across customer sites.
- Company: Join Agfa Radiology, a leader in innovative medical imaging solutions.
- Benefits: Enjoy competitive salary, generous holiday, private medical insurance, and a supportive work environment.
- Other info: Mentoring and training provided, with excellent career growth opportunities.
- Why this job: Make a real difference in healthcare while developing your skills in a dynamic team.
- Qualifications: HNC/D in relevant field or equivalent experience; strong problem-solving and IT skills required.
The predicted salary is between 36000 - 60000 £ per year.
As an X-Ray Field Service Engineer, you deliver technical support, maintenance, and repair services for Agfa Radiology’s state-of-the-art imaging products. You will be travelling to customer sites and you will be responsible for the installation, commissioning, maintenance and servicing of imaging equipment and associated ICT/electrical equipment, to ensure the proper functioning and optimal performance of our products. You act as a liaison between Agfa Radiology Solutions and our customers, ensuring customer satisfaction and timely resolution of technical issues.
Responsibilities
- Work in cooperation with Agfa’s Shared Service Centre to carry out service, maintenance, updates and installation of products.
- Maintain all test equipment, tools and company property in good and working order and process spare parts in accordance with policy.
- Expand your knowledge and that of colleagues and customers, ensuring continuous development and improvement.
- Build relationships and maintain team working with all internal and external partners.
- Adhere to regulatory requirements and company’s policies and work procedures.
- Identify and escalate situations impacting customer satisfaction and/or contractual obligations.
- Work as part of a multidisciplinary team within the organisation to ensure achievement of goals.
Experience and Qualifications
- You have an HNC/D degree in electromechanics, electronics, computer science or engineering; alternatively qualified by extensive experience.
- Ideally you will have previous field service experience where you have undertaken similar type of work.
- You will have strong IT, Microsoft Office and Networking Infrastructure skills.
- You hold a full UK driving license.
Interested? We would like to talk to you to give you more insight into the content of the role and responsibilities, as personal development opportunities within our company. Start the conversation now by applying online today!
Additional Information
- Covering a territory in the North of England, there are several possible locations for your home office when not travelling to customer sites.
- Essential training will be part of your development centres.
- Mentoring offered by an experienced and qualified peer and supported by your regional Customer Service Manager throughout the process.
What we offer now and in the future
- Dynamic global organization with a history of innovation and strong product portfolio.
- Challenging environment combined with a supportive management structure.
- Competitive salary and benefit package.
- Friendly work environment surrounded by dedicated and professional colleagues.
- Choice of company vehicle or car allowance.
- 25 days holiday (increasing to 30 with seniority) + bank holidays.
- Incentive plan.
- Private medical insurance.
- Support from our 24/7 employee assistance programme.
Our Benefits
- Generous pension contribution.
- Choice of company vehicle or car allowance.
- 25 days holiday (increasing to 30 with seniority) + bank holidays.
- Incentive plan.
- Private medical insurance.
- Support from our 24/7 employee assistance programme.
Diversity and Inclusion
At Agfa, our mission is to ensure that everyone belongs. We believe that diversity and inclusion of others promote a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.
Profile description
Who you are
- You have an HNC or ONC degree in electromechanics, electronics, computer science or equal, or you have at least a few years’ experience in a similar role.
- You have excellent problem-solving skills.
- You have experience in working in a medical environment.
- You have a valid driving licence cat B.
- You are willing to travel to customers on a daily basis.
- You are a team player.
- You have a strong self-motivation.
Field Service Engineer Yorkshire in Barnsley employer: Agfa Radiology Solutions
Agfa Radiology is an exceptional employer, offering a dynamic and supportive work environment for Field Service Engineers in Yorkshire. With a strong focus on employee development, including mentoring and essential training, Agfa fosters a culture of continuous improvement and teamwork. Employees enjoy competitive salaries, generous holiday allowances, and a commitment to diversity and inclusion, making it a rewarding place to build a career in the medical imaging sector.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer Yorkshire in Barnsley
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Field Service Engineer role.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your technical expertise and previous experiences. Highlight how your background in electromechanics or electronics makes you the perfect fit for the job.
✨Tip Number 3
Prepare for interviews by researching Agfa Radiology’s products and services. Knowing their imaging equipment inside out will not only impress them but also help you answer questions confidently. Plus, it shows you’re genuinely interested in the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining Agfa and being part of a dynamic team.
We think you need these skills to ace Field Service Engineer Yorkshire in Barnsley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the Field Service Engineer role. We want to see how your background in electromechanics or electronics makes you a perfect fit for our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Agfa Radiology and how you can contribute to customer satisfaction. We love seeing enthusiasm and a personal touch!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled technical issues in the past. We value problem solvers who can think on their feet and keep our customers happy!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get the ball rolling on your journey with Agfa Radiology. Let’s start this conversation today!
How to prepare for a job interview at Agfa Radiology Solutions
✨Know Your Tech
Make sure you brush up on the technical aspects of Agfa's imaging products. Familiarise yourself with common issues and solutions, as well as the latest advancements in radiology technology. This will show your potential employer that you're not just knowledgeable but also genuinely interested in the field.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your ability to think critically and act effectively under pressure.
✨Emphasise Teamwork
Since this role involves working closely with both internal teams and customers, be ready to talk about your experience in collaborative environments. Highlight instances where you've built strong relationships or worked as part of a multidisciplinary team to achieve goals.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in this role. This not only shows your enthusiasm for the position but also helps you gauge if the company aligns with your career aspirations.
